Carl’s Jr. — Restaurant in Ceres

We went through at 10pm, ordered one meal and fried zucchini. We got home and had no fries. I called twice and no one answered. I called the next day and the "manage" Paulette never apologized for their mistake, but instead interrogated me, asking me:

What time was it? My response - "10pm" Who helped you? My response - "How would I know that?" Her response - "They wear name tags" What was their name? My response - "It was late, we didn't look at the name tag" What did they look like; describe them. "I don't remember; it was late"

REALLY?!?!? I then asked for her name and for the corporate number. She refused to give it to me.

She then yelled, "Have a nice day; have a nice day!" And hung up on me.

REALLY?!?!?! What is wrong with these so-called "managers" now a days? This is a shame! Bad...

The employees were very pleasant and helpful I appreciated the service. My only complaint is with the change to my favorite burger the original six dollar/original thick burger it is now using a two burger instead of the thick solid patty it's greasier and for some reason leaves the wrapping all wet and soggy the flavor of the patty is just awful it made me gag! I spent $25.00 for this major disappointment this is my second experience at a Carl's Jr in the past few months I will not return again. I can eat better in a restaurant for the same price now. I don't know what the change is to the hamburger meat but it is really gross and unpalatable I literally gagged on my first and only bite and could...

This Cars Jr located in Ceres, CA was subpar. I can't fully blame them I did visit the establishment around 10pm when there were only two workers working and they probably had product sitting for a while just because the time of the night and most restaurants have patties or burgers already cooked and ready to go . I'm guessing mine were at the cusp of the expiration time becauae they tasted awful. But I would rather find out for myself than the employee taking a test bite before they wrapped it up and handed it to me. I WILL say custome service was top notch for how late we rolled through. The customer service made me not mind the crummy sandwich. If owners are reading this give that...