Joey's Italian Grille — Restaurant in Chardon

I am not at all impressed with their gluten free food every time I've gotten it. This time I was really looking forward to a gluten free Alfredo that I found on their website (I have an intolerance). They told me when I called that the Alfredo wasn't gluten free but the gfree saucetsauce used has some fancy name and was "garlic and olive oil" based. When I opened my $15 worth of gfree pasta, I got overcooked noodles, some broccoli, and chicken that had been drizzled with olive oil and there was not a hint of garlic. I'm now making my own gluten free Alfredo to add to it to make up for my disappointment.

A good thing about them, though, is the service is very friendly which is always...

My quest to understand the rating on this place (currently 4.3) has brought my family and I back 3 times. 2 visits were lackluster and the third was utterly deficient. Service is consistently deplorable, un-apologetically inattentive, and oddly lewd for a family establishment. The food is unmemorable. After sampling several choices throughout these visits, I recall only that the chicken parm was unremarkable, and the shrimp risotto is among the worst dishes I have ever been served anywhere. 3 strikes, Joey is out. Take your money to the frozen food aisle at Giant Eagle for equal or better quality. Oh, 2 stars instead of 1 because the prices are a reasonable match for the...

I love the food here and Marcy is a great host and recognizes us and makes us feel welcome Brittany in the bar area is awful. Not friendly at all, takes orders from as far away as possible, doesn’t come back to check once the kitchen staff brings your food out and I felt like we had to beg her to order desert I usually like sitting in the bar area to eat since I like high tops and sports on tv. I went back again after my last experience and she was working again so I asked to be seated elsewhere and decided if that’s what I have to do to avoid her I just won’t go there. Too many options in the area to put up with that Hopefully they figure it out soon before she alienates...