⭐⭐⭐⭐⭐ I had to take a moment to shout out an absolute gem of a human being—Karlie at QDOBA! Not only is she super friendly and professional, but she went way above and beyond during my recent visit.
I came in with my two young kids after a long, hectic day. One of them accidentally dropped their drink all over the floor and immediately burst into tears (we were all having one of those days). Without hesitation, Karlie rushed over—not just to clean up the mess (which she did quickly and with a smile), but to check on us and make sure everyone was okay.
Then, to my surprise, she brought over a replacement drink and a little cup of queso “just to cheer them up.” It was such a small gesture, but it completely turned the mood around. My kids were smiling again, and so was I.
She handled it all with such kindness and grace. You can tell she genuinely cares about people, not just doing her job. In a fast-paced world where that kind of empathy is rare, Karlie stands out in the best way possible.
Give that girl a raise—seriously. She’s the reason I’ll keep coming back to this QDOBA. Thank...
Read moreIt was an absolutely terrible experience. I went to use the bathroom and someone was in there for a long time, after knocking I did not hear anybody and started getting concerned. About 10-15 minutes later an employee came out and starting talking bad about me in front of customers, including me. She started yelling and cussing at me after I said it was me. Then proceeded to say “you could’ve used the other one” (still yelling) when the other one was OUT OF ORDER. Her name was Alexis (if the manager wasn’t lying to me). I came back in to get her name and cooperate’s number, he refused at first to give it to me and threatened to call the cops, then my girlfriend asked and he gave it to her. I then got on the phone with the General Manager Lindsey to report this issue. Don’t hire employees that are going to take breaks in the bathroom that long. GIVE your...
Read moreQdoba catered a 70 person meeting for us and I can't say enough about it. They have a separate catering division who handles everything. I received an email confirmation, a phone call a few days prior to the event to confirm my order details and a call after the event checking on my satisfaction. The food was kept hot in chafing pans and was so delicious. The delivery person set up in the room where we were meeting and she was so quiet and respectful. I was a little nervous about feeding 70 people Mexican, but there were plenty of options in our order with lettuce, rice, beans, pico, etc. for the vegetarian and steak, chicken, etc. for the keto eater. We received so many compliments on our lunch. We are a tax-exempt agency and the billing was completed perfectly. I will use them as often as I can for our...
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