Texas Roadhouse — Restaurant in Charleston

Texas Roadhouse Review: A Stellar Dining Experience

Texas Roadhouse is the epitome of what a dining experience should be. From the moment we walked through the doors, it was clear that this establishment is committed to excellence in every facet of its operation. Every aspect of our visit was worthy of a five-star rating, making it an unforgettable evening.

Upon arrival, we were greeted warmly and seated quickly, a pleasant surprise given the restaurant’s popularity. The ambiance at Texas Roadhouse is both inviting and lively, perfectly blending a rustic, Southern charm with a bustling, vibrant energy. The décor, featuring rich wooden textures and country-themed elements, sets the stage for a comfortable yet exciting dining experience.

The staff at Texas Roadhouse deserves special mention. Our waitress was exceptional, striking the perfect balance between attentiveness and respect for our dining privacy. She checked in frequently enough to ensure our needs were met but never so often that we felt interrupted. Her friendly demeanor and extensive knowledge of the menu added a personal touch that enhanced our overall experience.

Now, onto the highlight of the evening: the food. The filet mignon was an absolute masterpiece. Cooked to perfection, it was tender, juicy, and bursting with flavor. Every bite melted in my mouth, a testament to the skill of the kitchen staff. The seasoning was impeccable, enhancing the natural flavors of the steak without overpowering it.

Complementing the filet were the grilled shrimp, which were equally impressive. The shrimp were succulent and grilled to a perfect texture, offering a delightful contrast to the richness of the steak. The seasoning on the shrimp was spot-on, with a hint of smokiness that paired wonderfully with the steak.

The sides were no afterthought either. The baked potato was fluffy and perfectly cooked, while the seasoned rice was a flavorful and fitting accompaniment to the main dishes. Each element of the meal was thoughtfully prepared and expertly executed.

Beyond the food, the overall atmosphere contributed significantly to our enjoyment. The lively buzz of conversation, the cheerful laughter of other patrons, and the occasional bursts of line dancing from the staff created an environment that was both entertaining and heartwarming. It’s clear that Texas Roadhouse is a place where people come to celebrate, unwind, and enjoy great company alongside fantastic food.

In conclusion, Texas Roadhouse excels in delivering a top-tier dining experience. From the quick and courteous seating to the exceptional service and the mouthwatering food, every detail is carefully crafted to ensure guests have an unforgettable experience. If you’re looking for a place that offers superb steaks, a welcoming atmosphere, and outstanding service, look no further than Texas Roadhouse. This visit was a solid five-star experience, and I eagerly anticipate our...

Wow! We were here a week ago exactly and what a difference, don't know what is up, but horrible this time, we got there a little before 7pm and it was packed, so packed the patio was full. We ordered a Crispy fried chicken Salad and a Bacon CheeseBurger, ice tea and 2 beers. 45 minute wait for our food, burger was ordered welldone, but this was rock hard, like a charcoal briquette and cold, my Chicken was cold and it seemed like all I could taste was Cheese and dressing, there was way too much cheese. While sitting there waiting an eternity I noticed how full the place was, and at a table just across from us were employees eating food. One of them wearing a blue Texas Roadhouse, turns out this is the manager on duty, so it peaks my curiousity as to why, during peak business hours, why the manager on duty is sitting eating while she should have been at the helm, tending to whatever kaos is happening in the kitchen. She seemed more put out than apologetic. She told us she comped the meal but we had to pay for the alcohol. Duh! But the bill would have come out to 40 bucks, the young lady who served us would have been shorted if we had not tipped her properly. So we are not only out the time we wasted, but out an extra 12 for a tip. Most of waitstaff are students and can't help when the cooks are messing up and the manager is sitting on her fanny feeding her face. So after talkin g with the General Manager, he apologized for the experience and offered us a 60 dollar gift certificate to use, so we used it last night. Same thing happens, waited 55 minutes when told the wait would be 35-45 minutes. Which was fine, ordered our 3 steak meals one had shrimp, shrimp was cold, steaks were undercooked on 2 and the third SAS suppose to be medium well, came out cold and dried out. All steaks were not hot and very bland in flavor. Also had to remind after sitting waiting for our food for over 30 minutes I and to ask for my salad. Also asked for regular butter for cold rolls, we never received, our waiter when told about the steak being undercooked went to talk to manager and did not give us the chance to tell Jim of other issues. So here we were again, another horrible experience and out money for a tip on a waiter that was hardly there. So for me, this place needs to marinate a little longer, Charleston offers too many other fine dining experiences for...

On March 15 we went to celebrate my daughters birthday, we had a party of 10 with us which we told 2 hours prior to arrival to give them sort of a heads up, once we got there after checking in and told to come inside we still had to wait almost another hour. Once we were called to be seated our group was placed at separate tables which would have been fine but tables were only 4 seat tables with an added seat in the isle way. When another table was requested we was told that they cannot accommodate party’s greater than 6 people which was a lie. Now to the food, our party ordered a total of 3 steaks 2 sirloins and 1 ribeye all 3 steaks were so tuff and full of gristle that we couldn’t even eat them who gets a gristle filled sirloin for real this is the worst steak I’ve ever tried to eat in my life and that’s bad I’ve ate some bad steaks and this one takes the top spot. Another one in our party ordered Mac and cheese when it came out there was a long hair inside it. This is the 2nd. Time in 3 months we have eaten at the Charleston WV Texas Roadhouse and both times the food has been nasty and the steaks have been very disappointing. If I’m going to pay $150-$300 for a diner it should be on point every time there is no excuse for such poor quality in food and management. Our waitress named Kara was the only thing I cannot complain about she was great, but the manager we spoke to on the other hand she was a complete B word! Very nasty so please take my advice go down the hill and eat at Longhorn steakhouse or even Logan’s restaurant I can honestly say I’ve never had any complaints with either of those 2 steak houses and I’ve been eating there for years and the food is always amazing as is the staff. I apologize for the long rant and possible punctuation errors but I had to get this off my chest! Texas please do better your customers deserve better if not the best and, if our waitress Kara sees this post thanks for the great service and also when your manager was talking to us and you came out and brought us a drink when you left the manager rolled her eyes and blew and mumbled good god the she turned and walked off you deserve a...