LongHorn Steakhouse — Restaurant in South Charleston

My husband and 2 of our kids made a last minute stop here,at around 10pm last week- they have an advertised 11pm close time,I remind. We were seated right after we walked in- our server named 'Curtis' was courteous,kind,attentive,and more than helpful while we tried to decide upon our sides/salad. He offered the greatest choices and heads up for saving us in extra cash plus the ordering of something we may or may not have been pleased with. He also checked on us often, and made sure we were actually pleased with our food. I am pretty sure the cooks themselves brought our individual steak dinners out to the four of us- which to me,felt like what it must to be a celebrity or a high roller in a casino when you spare no expense for the item/event. It was more than obvious this is not your typical steakhouse- and I know from numerous prior letdowns from other so-called steakhouses that there is NO COMPARISON in where to go for a gourmet quality steak cooked to your palate's perfection. I have been here one time before this visit,that is why I recommended this for our fine dining steak dinner, even if you pay more than fast food or buffet-dinner prices. You get more than the twenty-ish dollar plate price for a fine steak such as a huge TBone, or a beautifully juicy ribeye with the steamy baked potato dripping butter succulently onto the cob of corn you are now so thrilled you added on extra- thanks to the waiter's recommendation! ( I am so hungry just writing this....😉) Long story short- we strolled in at a near closing time, had the best treatment, ate the best-tasting steaks ever ordered,and were never made to feel unwelcome or rushed, even while the 11:04pm time printed on our receipt proves! I recommend the ribs,too, which were so meaty and tender- just be sure to have a wet wipe or plenty of naps for...

Everything was okay. The 12oz. Ribeye steak we could have all enjoyed more had there not been so much seasoning on it and, a ton of salt dumped on the outside of our baked potatoes. The baked potatoes were a little more salty on the outside than usual. We believe they used rock salt instead of a smaller salt size. It got on to my steak and made it kind of hard to enjoy. The worse part is my steak ended up being cooked well done instead of medium well like I asked for. My husband & daughter's were cooked medium well like they asked. Then just because I had 2 sips left to my drink, my husband gets another drink and I don't. At $3.19 I had to ask for a 2nd drink, while my husband and daughter had 2 and 3. I guess I should have announced NO I AM NOT HERE. I AM INVISIBLE!! I boxed a whole meal except for the field greens salad with extra mayonnaise tasting Honey Mustard dressing on it, that my husband said he thought it tasted like chemicals to him!?!? The only reason I am giving 5 Stars is because we have been here so many times and it was never this bad. I don't know what is going on back in that kitchen, but it needs straightened out badly. They are putting way to much of their seasoning on their steaks. I should have sent mine back, but I was afraid it may get spit on or who knows what. Ever since Covid and this take out stuff, Longhorn is one of the ones we loved and trusted the most! We always got everything we ordered and we had no complaints about them, plus we tipped good even just picking up, we loved them at...

Butter is so severely rationed when the bread is brought out, it is barely enough to butter 2 slices of bread. When I asked the bartender for more, she replied that the servers are not allowed to measure out the butter now. So at least she did bring us more butter but it reflects a very negative serving practice to the diner. Every time you have to ask the server for something that should have been supplied with your order added up to a frustration to your dining experience. We both ordered ribeyes, my companion's was not tender in any way. I received a pork chop instead of a ribeye, I believe the person bringing out the orders mixed mine up with someone else's because of the side dish. I took a bite or 2 and then realized it was completely wrong. When I brought it to the attention of the server, the restaurant had grown more crowded and she told me it would take about 20 minutes to get my steak. So, no steak for me, I just ate my garlic mashed potatoes, which was really a very small serving. I understand how everyone is under pressure to cut back expenses but if I go to a steakhouse and spend $24 for a steak dinner, I think it is fair to expect reasonable portions. When we received our bill, the 2nd steak was on the bill--we felt that my dinner should have been comped as I did not receive my steak, or at least discounted. All in all a very disappointing visit, Noone wants to go through the drama of all this when dining out, especially at a restaurant that is supposed to be toward...