CROWN STATION Coffee House & Pub — Restaurant in Charlotte

UPDATE 11/13/22 Visited the establishment again for an event on 11/11/22. I never heard back from the manager about being overcharged from the previous visit.

To add insult to injury, come to find out I was being charged for soft drinks and they were being given out for free to others this whole time. So that's not very cool.

After updating my review a few weeks ago, I was prepared to change my rating based on the owner's communication with me. There was none.

So at this time, I can only give 1 star. I would give zero.

I won't be recommending this establishment. Nor partaking at any special events where I feel like people are being ripped off. I was there for happy hour. I was charged $22.95 for 1 diet Pepsi and a well shot of tequila. The bartender apologized for the price. Which she shouldn't had, it is EXTREMELY overpriced and will not be partaking in the consumption of goods from this business in the future.

Update, the owners never reached out to me even though they publicly stated in their reply to my review that they would. I was charged, they have collected their money and they have offered NO reason on why a well shot of tequila and a diet Pepsi were over $22.00.

Buyer beware. I will not be spending any money this establishment. Taking 5 days to respond for a follow up is unacceptable. I hope this review helps people make better decisions about future purchases at your...

This is nothing against the bartenders, wait staff, or general team at Crown Station, who I have no doubt perform an excellent job based on the glowing reviews. However, management failed to uphold its duties as an event venue, cancelling our wedding party six days prior to the event with the justification that “another event had to reschedule for the same day and they could not cancel.” In other words, they considered that event more important than an already scheduled special occasion.

My significant other and I were able to find an alternative venue, yet we are left to contact nearly 130 guests of the change at the last minute. It’s clear from management’s lack of consideration and empathy of the situation that I am leery of requesting their services in the future despite such strong service from the rest of the team. The only thing preventing this from being a 1 star review was the fact that the initial payment was refunded, but I am saddened to see that they chose profits over people.

I do...

I've been here for 1 other event before, but this is my new spot for Ravens games. Yesterday, it was good to be back with fans I've watched other games with at another spot downtown.

Bar staff was friendly. There was a mimosa special. After getting a regular, I asked if I could substitute pineapple juice for orange; they didn't hesitate. There was only an issue when I closed out my tab.

The mimosa special was posted as $6. However, my receipt showed them as $6.50. When I brought it to the bar staff's attention, she said she didn't know. Told her I wasn't trying to make an issue over 50 cents, but it was clearly posted just a few inches away from us. She gave me the difference between my total & the posted price in cash. I gave more right back to her in the tip. Some wouldn't have given a tip especially since there wasn't an apology & the attitude was pretty much oh well...but I'm planning to return for future games. Figured I'd do the right thing in hopes that this won't...