MOD Pizza — Restaurant in Charlotte

Hi, it was 7:40 pm when I entered the place and the girl at the entrance told me that they were closed, when they supposedly have a sign at the entrance that they close at 8pm, I asked her if I could make my order online and Just picking up, I treat myself very rude, and she told me you don't understand closed closed, and I asked her but there are 20 minutes left and she said no because I will not make any more orders, it seems a bit unfair when a schedule comes out at the entrance and the Employees don't abide by it, they should really talk to that girl. Because this is the first time this has happened to me in pizza mod, she had in her hair like ehite ribbons intertwined in her hair, I could not see her name because she was with my baby and she was so rude that I...

We typically enjoy MOD Pizza. However this island of misfit toys location should be avoided. We went for lunch on a work day. After waiting 20 minutes we discovered the restaurant lost our order. This is not a surprise because the staff consists of dysfunctional high school kids and rude college students. These incompetent employees offered no sympathy or sense of urgency to replace our pizza. The restaurant asked us to go to the back of the line after we had previously ordered and waited 20 minutes. This was obviously unacceptable and we requested a refund. Unfortunately this establishment refused to refund our money. As a result, we paid for food they was never provided. You would be one tree short of a hammock to eat at this piece of cr@p...

We do takeout for salads and pizza, so can’t tell you about atmosphere, but it’s clean when we go in and we always get our food fast.

The best tip is to always order the custom salad or pizza toppings - you get loads more!

I am not celiac, but order the cauliflower crust with dairy-free cheese. There’s also a gluten-free crust. It came loaded and crispy crust as I requested. It’s awesome to pick from 40 toppings and choose how much of each. I like regular amount of toppings, but extra chicken.

Make your own salad! There are three simple sizes. I get the mid-size with no dressing for the leftovers or sharing.

Again, don’t order the standard advertised pies, make your own and get more toppings! We made that mistake - once. Now we are 100% happy...