Extremely disappointed at their customer service. Is important to mention that I’m Mexican and I am not from Charlotte. I order flautas and the menu has two options listed which is Chicken and Beef. I informed the guy taking my order I wanted Chicken and he said is only Beef. I was confused because is an option on the menu. The guy didn’t apologize for the confusion as that is false advertisement! Next order was burger that cost $10 then when I get my order I realized the fries have this season on top of my fries that looks like red. I took it back and informed the guy that I didn’t order for the fries to have that season on top. The guy was quick to point finger and said that I didn’t informed him not to put that on the fries. How was I supposed to know they were going to do that? I am NOT from here and they should be courteous to give me new fries and instead he was just there arguing with me as how everywhere they season the fries and I should know that. A second guy showed up and now I have both of them telling me is not their fault that I didn’t informed him to not put the seasoning on the fries. They didn’t acknowledged the fact that I didn’t know that seasoning being put on the fries. Towards the end I got the fries I ask and left but Is so sad that they are not considered of tourist and visitors that don’t knowing about this and yet we are to know about this (apparently - according to them ). Never...
Read moreReally good authentic Mexican food was a bit small and it's hot inside but the food was amazing lots of specials and a lot of variety. Taco Tuesday's specials think it 1.50 per taco I spent about 10.00 had four taco's and a soda for this price and rice n beans was like 2.00 really good place for ur money just wish it had ac in the place I seen just fans but they are really nice people and the food so good I will be back and they very nice they will wait on u if u done in feel like...
Read moreIf the pretty lady, is cooking your good. If its just the men, and your not spanish......YOU LL WAIT TILL ALL SPANISH ARE SERVED FIRST.If they have time aftrr that theyll cook for you. Waited 38 min for a burrito, about to walk, a spanish guy comes up abd order the same thing....he left in 7 min.and he only yried to give me change for a 10, not the 20 i gave him. I WINT CALL...
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