Subway — Restaurant in Chelsea

Ordered for the first time mobile order. I went in and the guy was rude after I told him I was the mobile order. Asked if I wanted it toasted and I said yes please and this guy pointed at the receipt saying I didn’t ask for that online and I apologized said it was my first time but I would like it toasted and this dude just said ok but the receipt doesn’t say that. I was so confused as to why ask me just to tell me I can’t have it toasted?? He could see my face was just confused and toasted it anyway. He made it very loud and obvious he didn’t want to. After that barely put anything on that sandwich and I asked if he could put a little more but said it would be extra charge. The girl worker there was speaking another language to him and seemed like she was telling him to just put more but he was clearly not feeling nice or idk maybe they aren’t making money so they have to give out less?? I don’t know what’s going on but not coming...

Worst customer service I’ve ever had. This subway has the rudest employee and he’s been rude every single time i’ve been there. He’s very condescending and rude for a person who literally works in customer service?? I ordered a small sub specifically only from him to make the 12 inch and then be condescending and rude towards me saying i shouldve paid attention - mind you i was not rude or hostile and did not say a word other than “oh i wanted the 6 inch” and did end up paying for it. But he kept whispering something under his breath. I’ve never met an employee who hates his customers so much lol this guy needs...

I always have had positive times in this subway. I worked in Chelsea and would visit this subway off & on. Always gave me what I wanted. I did once see a sandwich maker use the same bread knife to cut my sandwich then go to use the same knife to cut open the bread for the customer behind me. The guy behind me saw it too and flipped out & demanding a new peice of bread with a clean knife, saying it as loud as possible so the whole restaurant can hear. We are all human, people make mistakes but this customer was a jerk. This store doesn't honor coupons FYI. Overall...