Pulled up and immediately told to hold on for a sec. 10 minutes later started ordering and then told to hold on again. During the wait two cars behind me left. 5 minutes later finally order my food and right at the end heard the manager say "oh my God" like she wasn't happy about me ordering 7 meals for my family. Pulled up to window and manager looking at me with this stink face. Payed for my food and waited another ten minutes to get my food.. not once did anyone say welcome to Wendy's,not once didn't anyone smile.. just the stand faces like they mad they got to do some work. The food which is usually on point was below average and not at all what I was expecting.. food looked and tasted like it had been made...
Read moreThis wendys has been the worst of any wendys I have been too. Slower than slow service, greeting the drive through with a one word greeting, after the order, pull around and at the window, no talking what so ever. My card was taken from my hand and the window shut in my face. The card passed back, no words, no receipt, and a hard look. I have no idea, maybe a bad day for the employee? Then I have my food handed out in a crumpled bag held like she was strangling a neck. The burger was cold, no napkin, no straw and again, no words. I love the chesterfield wendys. Every one is always nice, food is hot and will be worth the extra drive. What ever happened to the renowned wendys...
Read moreUpdate: The restaurant has gotten better with preparing order , however the drink trays are very flimsy and a drink fell from my tray.. I think they should focus on better drink carriers for customers. Fast food restaurants with a variety of choices of meals and salads. The disappointment was going through the drive thru waiting on my food at the window and to see a manager talking to a young man rubbing the side of his hair and then stick his hand in the ice bend to put a piece of ice in his mouth. The manager did not say a word but scoop up ice for someone's drink. This is nasty and needs to be looked into on a...
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