Unfortunately, I had a pretty disappointing experience with Michaelangelo's today. Went in in the late afternoon a little before 4 pm. The parking lot was empty and I only saw one patron at a table when I walked in so I assumed service would be quick. Ha. Immediately upon entry I got the sense that there was some level of discomfort or confusion with my presence. Not sure why. I placed an order for a grilled chicken wrap and some fries. Also said I'd grab a water when the food came out and then I took a seat near the window.

And then...I waited. Five minutes goes by...10 minutes go by...nearly 15 minutes or so go by and I look up from my phone at the staff in the pizzeria kitchen. Nothing seems to be happening. Now, I definitely assumed that it would take less than 10 minutes to make the wrap and fry some fries, right? There are six employees present including three right in front of me in the kitchen. I see a paper bag on the side near the register and ask the man who looks to be in charge if that's mine. He picks it up, looks inside, and asks me what I had. I tell him. He says something I can't make out and so I assume it's not my food and keep looking at my phone. Another five or so minutes go by and he tells me my food is ready. Shocker--he passes me what appears to be the bag that I asked about earlier.

Now some of this could be excused if the food was great. It was not. Literally seemed as if not even salt and pepper were added to the chicken or fries, let alone anything else (garlic, even?). I will say the young girl who handled the register was nice and the guy who seemed to be in charge seemed nice when I first arrived but all the other staff completely ignored me, including a woman who put a place setting at my table (in preparation for dinner service) while I was sitting there.

Needless to say, I'll go elsewhere next time.