Leiya — Restaurant in Chicago

**Fraud alert: The restaurant overcharged on card from the original bill, i called and threatened to dispute the transaction and only after that they reverted back to the bill amount.

We stayed at Hilton garden and came here for breakfast. On Saturday morning while we were the only people dining, the server was in hurry. Didn’t take our order in one time and we had to call him again multiple times. On Sunday the restaurant was closed even though it was supposed to be open. The message said we can have breakfast on 8th floor restaurant but to our surprise same was not informed to 8th floor restaurant and the reception there was very rude even though we offered to pay. Bad management and 0 hospitality skills. The food was ok, even a rookie cook would have made a better omelette than what we got. They edit the charges in system after you have left so check your credit card statements and report if...

I left my hat there on accident and called back to confirm if it was still there and the guy that answered the phone was said it was still there when I preceeded to pick up my hat the guy said it wasn't there. So someone at the restaurant stole my hat and instead of apologizing or doing something to fix the issue he said " it wasn't his responsibility " poor customer service and the unwillingness to fix the issue. He should of gotten my contact information and if something came up he should of said he would call me or if he finds my hat he will call me. That didnt happen! I have spent my money twice with them already and I won't go back. Thats not how you handle that situation. This is the main reason I dont support certain "foreign " Businesses because they are rude and don't understand american customer service. I won't be back! What a...

We went here for dinner recently during our time in Chicago. The food, service and ambience are really nice. We probably had the most tasty Chinese cuisine at Leiya. The waiter who served us was very friendly, smiling and attentive. We had everything fried rice, prawn chow mein and pancake scallions. We also had non-alcoholic hibiscus drinks. Food and drink were amazingly tasty, and as you'd imagine big portion sizes 😊

The reason I am giving 4/5 stars is, when we paid the bills by cash, we got the change back without the cents amount, without any acknowledgement. So, both of us in total didn't get about $1.50 change back. Obviously we didn't ask for it as we were prepared to tip more than that. We felt this slightly odd, hence 4 stars.

If you are in town and want to have the best Chinese food, you should definitely try...