Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Chico

The store was dirty, they employees looked stung out and unhappy and they made my pizza wrong. Then the manager (an Indian lady), tried to convince me otherwise, saying the pizza came w those toppings (she doesn't know what goes on that pizza). Then when I told her I order this same pizza at least once a week and told her the correct toppings she changed her story and told me 'they were just trying to be nice'... (by adding toppings that I didn't ask for and don't already come on it!?) She was lying and didn't want to acknowledge they'd made a mistake and don't know the menu. She was kind of ridiculous the way she kept side stepping/backpeddling instead of being truthful. I ended up taking the pizza anyway and let her know it was an inconvience for me to have to pick out the unwanted toppings and that she should take steps to avoid this. Should be common sense but she definitely did not give me the impression she was aware of this. The cherry on top was that (gluten free) crust was also dried out and stale. Will not go back ever...I'd rather drive farther a better store and actually enjoy my food and the...

I came and and was chatting with an employee who seemed to be having not thr best day and i asked what was wrong.. not outing the employee but the employee had expressed they feel so over worked and underpaid.. theyre all expected to carry the business and go above and beyond for little to no appreciation.. the employee said they recieve only 16.50 an hour?! On top of that theres no raises unless mandatory by law??! The employee expressed how the manager doesnt bother to show up anymore if the manager does its just for a small amount of time then its out the door or constantly on the phone.. constantly makes excuses to justify not showing up or being on the phone or the constant little lies.. how unprofessional.. i asked why not find another job.. then i realized at this time it is really hard to find another job.. my heart breaks for the employees at papa murphies my pizza was made sooo good i really so felt bad even eating it knowing the lore and roots behind this pizza.. i hope these employees...

I ordered a family sized pizza on regular crust, a large meat stuffed crust, and 2 mini murphs . I waited for it all to be made and they made my family size a large. They offered to re-make it, so I wait for it to be made again. They charged me $2 extra. I get home and it’s on light crust. So I call and ask to speak to a manager and they said there is nothing that they can do. I am so dissatisfied with their service, with my pizza, and all around experience. I love papa Murphy’s and I am saddened by this. I will never go to the mangrove location ever again. I will also make sure every person I know, knows not to go there as well....