Unwined Kitchen & Bar — Restaurant in Chico

I was very excited to have a last minute dinner with drinks with a couple of my girlfriends this past Saturday 12/3/22. It was a casual, fun night of drinks before my wedding this coming weekend. We made reservations and were on time. One friend arrived before us other two. When she went to order off the happy hour menu, our waiter (I'll get to him next) informed her happy hour only occurred in the first half of the bar and they wouldn't honor the happy hour prices. Mind you, the part of the restaurant they sat us at was two tables away from where the happy hour prices would be "honored". This would be great info to know when making reservations. We arrived around the 5pm hour, well before the 6pm cut off time for happy hour. The restaurant can do a better job at communicating this on there website and when reservations are made. This was strike 1.

We knew we were going to be at the restaurant a while and was most likely going to spend a good amount of money while visiting and chatting it up in celebration. There was an advertisement on the table to get a $20 giftcard when you buy a $100- giftcard. There were no dates or stipulations or anything else advertised on this "marketing tool." When I asked the waiter if I could buy one separately to use on our bill that night. He made a comment that he would do the same exact thing too, but has to confirm with the manager. He then came back to say it wouldn't be activated until the following day. Annoyed, I said ok and he followed with "basically, it will be activated when you leave."-again, the ball dropped by management. This was strike 2.

Strike 3-We ordered two appetizers, three full meals, one bottle of red wine (between the 3 of us). Our bill was well over $200 by this point. Other than the cluelessness of our waiter and poor decisions we had experienced with management, we were having a great time. We ordered a round of shots and another bottle of wine after almost being there for two hours....we were in no way loud, disrespectful or rude to the patrons around us. Our waiter came up and said he was told by management he had to "watch us" and for us to hold off on ordering that second bottle of wine because "eyes were on us." Shut the front door.....three grown women, in our late 30s ordering a second bottle of wine after taking over an hour to finish the first one?! It was so uncomfortable knowing management was watching us and we were being singled out, when we weren't doing anything wrong!!! We cancelled the second bottle of wine and took our business elsewhere.

I've never done one of these google reviews before. I tip decently and will compliment service when it is warranted. We are not bougie, obnoxious, demanding, cheap customers. We did expect good service and a good conversation visiting one another. The service from this restaurant left us feeling very disappointed. I always try to keep my business local, especially after COVID came around. I respect our local businesses and their employees and I appreciate their hardwork. Going out and celebrating like this is a rare occurrence, so you can only imagine my disappointment and frustration with this restaurant. The full total including tip was almost $300-with prices like that, the service and food should be top notch in my opinion. Thankfully to my girlfriends and Wine Time, the night ended better...

Came here 4/9/2022 and had a reservation. We were a large party and we’re seated pretty quickly, the hostess was a complete sweetheart. Three people that were part of our reservation couldn’t make it so you could tell they were frustrated with that. Initially tried to squeeze the rest of us in one table and luckily we didn’t have to do that. Our waiter was nice and attentive. We had three toddlers with us and I needed to step away with one of them and when I came back my food was boxed which was fine. My family was still getting things together so I finished my meal while I was there. After we were done and we’re walking away the manager/owner Melinda came up to my husband, kids and I and said, “we just boxed this up for you guys and somebody’s going to leave it?!” Total attitude and was rude, I explained to her the situation and she proceeded to roll her eyes and walk awake. Stunned the cook that was by the pizza asked if we were ok and we explained what happened and she said she’s so sorry and some people are very inconsiderate. We proceeded to walk away and Melinda followed us and asked gosh what was going on?! Every time I tried to explain to her why we were upset she interrupted and “apologized.” She never took responsibility. Food was decent not great not bad and my family will 100% not be coming back here because of that bad taste left in our mouths. I was shocked to find out that she was an owner and cannot believe that the owner treats there customers with such disrespect and...

Good prices, clean and professional atmosphere, but ultimately I will never return here again. My first and last visit was on July 30, 2017, I came in with my wife for their Sunday brunch. We're college students who looked a little disheveled when walking in (it's Sunday brunch, we had just woken up, and still had our PJ's on) but we feel we were discriminated against and weren't treated as nicely as the other guests there. There was only one male waiter tending to the 5 parties and we saw that he hovered over them and interacted with them many more times than with us. Not once did he say "how's the food/how's everything/anything I could get for you guys?" I'm keen in hearing for this, but never heard it. However, I did hear him say it repeatedly to the other parties around us. We flagged how him down to ask him if we can get some ketchup and ranch with our potatoes. He let us know it costs extra and we were okay with that but he never ended up bringing our condiments. Meanwhile he had the audacity to bring condiments to the other tables with alacrity. We waited 15 minutes when we let a hostess know that our food got cold waiting for some condiments we paid for and never received. It was painful eyeing him for so long and seeing that our gaze for help was never met. I enjoy supporting local businesses but I just can't support a business who doesn't educate their staff about discrimination. Dress semi-formal or business casual to get some decent customer service...