Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Chico

Pros: 25% off promo code via text Respectful, friendly employees Great tasting food Easy parking

Cons: Extremely high prices for food that I have to cook at home Poorly trained employees Long wait time after placing order via website (30+ minutes) No salad dressing included with an $8 salad

This was my first time ordering from this Papa Murphy's location in Chico. True to form for all of the Papa Murphy's in Chico the interior of this pizzeria was 10 degrees hotter than outside, and dirty.

I arrived to pick-up the four items that I had ordered and was handed just a pizza. The employee then stared at me after handing me my pizza so I had to ask for my Scratch-made 5-Cheese bread (and then again for the marinara dipping cup), my S'mores Bars dessert, and my garden salad. It was like the employee had no concept of fulfilling an online order. There was no salad available so I had to wait while one was made. Prices are extreme for take-n-bake items, especially considering the price of natural gas to cook my items at home. Charging for a small packet of salad dressing(s) for a salad that costs $8 is insulting.

My advice is to sign-up for their text messages where you will routinely get 20%, 25%, and 30%-off promo codes which is the only time that Papa Murphy's is remotely worth the price.

The Chico location on Eaton Road is the best, followed by the Mangrove location, and this location...

The papa Murphy app sucks beyond belief!!!! Spent 45 minutes before I gave up! First it's glitchy and super slow, then when I tried to use a $2 reward it just got stuck in thinking mode for 10 minutes, I reset phone with 3 attempts- then finally it said reward not available! I assume it was because I was using the online only deal (large 2 topping for $10.99) they could of helped by having reward details or exclusions on the reward option! Then it was just saying "reward not available" pop ups for about 5 minutes. I reset phone and skipped reward section and to my desmise they didn't have the option anymore to pay in store (they previously did!) AND you can't use a EBT card online! You previously could! By now I'm sitting in the lobby and the staff says I can only get the deal if I order online,and "I don't have those codes for online deals" so I would literally be paying double for a pizza $20+ for which I would have to cook myself without ordering online in which I can't anyways, My advice -Dont use app! Unless you got a half an hour and want to pay full price using a credit card. And there's no guarantees It will work anyways. My advice to the owner of Papa Murphy's 1) fix your app! Show exclusions on the rewards show that EBT's not a payment on app. 2) have your employees able to put in the codes for online deals 3) change it back to where you can pay in the store...

Papa Murphy's, in general, is a great option for fresh pizza, so that's why I gave 2 stars. I've been to this one twice, but now that I know of the Mangrove store, I won't be returning to this location. Both times I went, the staff seemed to be somewhere between bored and annoyed that I was there to pick up my pizza. The first time, they hadn't even made it yet, even though I was 10 minutes later than they told me, and there was no one in the store. In fact, I've never seen another customer in the store. They went in the back and threw one together, didn't even make it out front like usual, and it was really sloppy and seemed like it only had about half the sausage they normally have. The second time, I ordered cheese bread, and they forgot to get that ready. After about 10 minutes, they brought one out. When I cooked it, it smelled and tasted like feet. I threw it away after one bite. Come to think of it, the store kind of smelled like feet, too. The Papa Murphy's on Mangrove is always worth the extra drive even though stopping here would save me about 40 minutes' round trip back...