Starbucks — Restaurant in Chico

Maybe I’m just very conditioned to the Starbucks I frequented before moving to Chico, because everyone was SO FREAKING AMAZING at the Starbucks on lower Wyandotte in Oroville.

Uhhhh, why is everyone so mad to be working at this particular Starbucks? You all seem like someone peed in your cereal. I’m surprised coffee isn’t thrown at people while they pay. It’s very much get your coffee and get out of the drive thru. Don’t talk to me, don’t make eye contact, don’t even breath while you are in my drive thru.

Smile? Or am I supposed to be all business while ordering my coffee and not nice at all? What’s the etiquette at this particular location because I live too close to not come here. But I don’t want to come here because the window workers might bite my fingers off. Whats the expectation of the customers? Don’t ask you how your day is? There was no one else behind me so, I don’t understand why my coffee gets shoved into my hand without so much as a here’s your order have a…have a day.

My coffee is good...

Ordered through the app this morning. Got 2 white mochas, extra shots, long shots, extra syrup, one no whip, and one extra. Etc. In my experience, the barista hands the drinks out and informs the customer which drink is which. That didn't happen. The barista handed one out and was about to hand the second, and my girlfriend inquired which was the one with whip. "It's on the label" is what she responded as she walked away. It came across as dismissive and rude. BUT ... had that been it, I wouldn't even bother with a post like this. The drinks were hot, and we had to wait for them to cool. Long story short, I get all the way across town, and my White Mocha is just milk and espresso. I paid extra for 7 pumps of syrup, and got none. Thus not only was she dismissive with me as customer, but, come on! How do you make 2 very similar White Mocha drinks but not put syrup in one. I get that accidents happen, but her attitude/demeanor sure make it appear that she was just...

It's very off-putting the way the baristas push for tips. They focus more on getting a tip them they do providing good service or making the drinks correctly! I'm not going to tip you when... you are making my drink wrong; are slow; not following basic company rules; give attitude and/or suddenly become rude or indifferent when you realize you're not getting a tip. If you want tips...become a server at a restraunt and actually work for it / deserve it. Then maybe you will see what it takes to actually earn tips and that your service and performance directly determine your wages and job security. I miss living in a large city, because the sheer number of people waiting to snap up your job forces a worker to do their job as they were trained or risk losing it on the spot. Not so much around here and it...