Culver’s — Restaurant in Chippewa Falls

Stopped at the new Culver's by Festival..my boyfriend had never ate at Culver's! The whole way my daughter and I are telling him it's the best fast food made fresh...welllll..it was actually the worst Culver's I've had! No "malt" in the vanilla malt..Oops they said they may have made a "shake" even though we asked for extra malt powder..the chocolate sundae came out vanilla ..no ranch as requested un the bag..but the worst was the burgers..no mayo, mustard,ketchup.. just dry burger..we frequent the Culver's in Hallie alot..they are always on point..this Culver's seemed like a completely different restaurant..and My boyfriend thought we were crazy for saying how good it was..lbvs..nope never again he says! I will however say the girl at the window was very...

This location as others have noted might be one of the worst Culvers, I understand it's new and training the employees but being 'nice and friendly' and having a clean restaurant for the customers is not hard to do. I would go to the Lake Hallie one or the Eau Claire ones over this location. Not sure if it's the management or just an off day. It was not busy during lunchtime on a weekend and staff didn't seem care. The food was okay, the service was bad and the overall seating inside was tight and small. This might be the new protype for Culvers, but everything seem to be cheaply done and small. The bathrooms were tight, and small, the seating and the overall restaurant and it...

Not sure what the deal is with this location. The onion rings were cold. Messed up the order. Burger soggy, found lettuce in it- feels like it was already made and the lettuce was taken off. I want to puke at this point. I don't want my money back because this is a lesson, I don't want a free meal because I'd rather ralph at this point. Do better, like the one off the 53....