Little Caesars Pizza — Restaurant in Chowchilla

I’m not sure where to bring attention to this issue, so I’ll try here. I placed an order tonight online at Little Caesars here in Chowchilla. I went to get my pizza, the guy working says have a good night, I checked my pizza in the store the mushrooms were completely missing (I ordered extra mushroom, there were none on the pizza) he said, “oh ya we’re out of mushrooms” I said “can I be refunded for the mushrooms then since there’s none on it?” he said, “yes” so while he’s getting the refund I said “can you make sure I get refunded for being charged for Extra mushrooms not just for the regular amount of mushrooms” mid sentence he completely cut me off and said, “you can get a refund without having an attitude.” I 100% did not have an attitude, I tried to tell him to refund for the correct amount.

So, he knew they were out of mushrooms & made the pizza with no mushrooms and didn’t let me, the customer know and was going to let me walk out with a pizza made wrong. Then he accused me of having an attitude because I tried to tell him to make sure the refund was for the charge of extra mushrooms not just the regular amount of mushrooms.

To be clear, I am not racist, at all. I have family and friends of all colors/races.

The man working tonight, was very unprofessional to accuse me of having an attitude by simply explaining paying for extra vs regular. It truly seemed as though he purposely tried to initiate a problem because I’m white and he’s black? As if he wanted to make me appear racist when I am far from.

His name tag was not visible. The name on the receipt...

Went in with a gift card that had enough for my order and it automatically declined. Employee didn't say anything as to trying it manually so I asked to borrow a phone (partially so that the employee could see and hear I had enough) since I'd left mine in the car and they said they didn't have a phone. Went to my car, called and confirmed and went back in. When I asked to try again, the employee said they had no control over the machine so I responded, "well neighther do I, so let's give it another shot." I agree that we have no control over technology when it fails us but to look at the customer like, "oh well" is not the way to go. To not give it the propper effort is completely...

Horrible Horrible customer service. I walked in saw two girls working in the back. They clearly had seen I was there, the employees said nothing to me. I walked out and walked back in again to see if they were going to ask for my order, still nothing. No one greeted me or offered any help, so I walk out. I let my fiancée know what happened, he goes in and gets served immediately. Not only that but another woman customer experienced the same thing. Never coming back to this place. Educating your employees on customer service and greetings...