I went to this Christianburg , Va Waffle House to treat my daughter & son in-law to breakfast. Getting a to go order. When I walked in stood due 2 couples are in front of me. They never say hello how can I help you. They seat 1 couple, couple in front of me sit to wait for table, I’m still standing there later couple comes in they greet them & then get them the table that just opened up. Ok so I go stand at the cash the cash register. Finally the cook comes over & ask how can I help you , I tell him I have a to go order for 3 orders same ticket. He tells me we’re not taking to go orders because we’re short handed(6 people working). I’ve been in there at minimum 10 minutes & you couldn’t address me & find out if I wanted a table or takeout & let me know nontake-outs,instead of letting me stand there all that time & I would have continued to stand there without them addressing me if I hadn’t gone to cash register. Now I’ve been in Waffle houses and they’ve had 3 people working & still did take out & just let the people know it will take a little bit & thanked us for waiting.I’ve been in this Waffle House on a previous visit to Virginia and they were nice(different people). Did I receive this treatment because I’m African American or was it just bad customer service. Went to the Waffle House in Blacksburg and...
Read moreI am deeply depressed an suicidal these days not to mention homeless my comfort is usually Waffle House food or drinks and a nice booth facing the sun or traffic to distract myself being quiet an polite I came in for the first time an grabbed a booth in the corner facing the traffic passing by the nearby stop lights as I did a man at the counter riled up an said I’d rather take one seat than a whole booth I don’t need all that room I’d rather give it to a family that needs it the man and waitress glanced over at me the establishment was not busy or in any rush I’d like to clarify I am not by any means a dirty or scary looking nor smelly individual despite my situation I quickly grew uncomfortable and left I got into my vehicle to find another spot saddened that I can’t even find peace in a booth without judgement or disapproving looks if the establishment was busy I’d happily sit st the high top eliminating most space I’d take I do wish the waitress would’ve spoken up an seen visible mood change if so I would’ve happily remained but I chose to leave for people who weren’t even needing it in a place that wasn’t even busy with many...
Read moreWe got there yes they were busy when we first got there, however it was 28 mins after we placed our order, the waitress finally looks up from her cell phone and calls our order. We finally get our order a hour after we had gotten there and they weren’t busy anymore at all. In fact they were all standing around. They brought my omlete out and then they started my wife’s food, when they brought hers out and it was the wrong toast and they didn’t even bring her bacon? It took forever for them to bring her bacon out. She had already finished her eggs and grits before they even got the bacon out. To be honest the worst service we have ever had there. Then the girl wanted to charge us full amount. The icing on the cake, “our waitress” wouldn’t even check us out had another waitress check us out. They need to get ppl who can pull. Their head out their phones and wait on their customers…. Worst waitress and service we have ever had. The girl...
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