Dairy Queen Grill & Chill — Restaurant in Christiansburg

We usually love to come here but our most recent visit was extremely unpleasant. Long wait when we got there rude drive thru staff, were told to wait for our food watched others receive theirs first despite having ordered first which is fine, but then they had received a voucher gift card for the wait. After an about 10 minutes our food comes out no voucher despite waiting even longer. Then when I open the box little to no fries in all three of our 6 piece chicken strip boxes, no toast, and in one of them there weren’t even 6 strips. And you know that would have been fine we get how busy things can be. That was until I was eating and I look down and there is a literal hair in my chicken strip. I have never had such a horrible experience here. So I called and left a message since no one answered the phone. This is incredibly disgusting, and disappointing I spent $53 on food I now cannot even finish. This needs to be addressed asap. I expect something to be done as this is incredibly...

The manager on duty at my time of visit was on top of things. I've visited a couple times lately and noticed this particular manager treats the employees with respect, and the employees treat her with respect in return. Don't see this very often in today's world. As far as cleanliness. The dining area is clean, neat and well kept . Restrooms are clean and sanitary. One may think that I'm writing a review for a high end restaurant, not a fast food restaurant. But no mistake. I'm reviewing Dairy Queen in Christiansburg, VA. I was greeted upon entering the dining area. And Upon placing my order I received my meal in a timely manner.. My wife and I ordered ice cream and a sandwich. Food was prepared correctly and was acceptable. .If one is looking for a fast food restaurant I would highly recommend...

Long line at the drive thru, but nobody was inside and we needed to stretch after hours of driving so we went inside and ordered a small shake and a small cone. The cone came out a few minutes later and I heard someone behind the window say that's not a small shake followed by the thud of it hitting the garbage can, really! What's even more disturbing is that it now takes 9 minutes and asking twice what happened to our shake. I had finished my cone before the shake was served.

Sure, you made the wrong size, your mistake, but instead of throwing it in the trash go ahead and serve it. That's a better mistake than overlooking the customer.

And the concrete barriers going out of the driveway are to narrow, saw them and still hit it with rear tire. Potential for...