Papa Johns Pizza — Restaurant in Chula Vista

We went in and placed our order. We were the only ones that were there and they weren't busy. There was only two people working at the time. As time went by, they got busier and that was fine. However, a customer came in and asked to place an order and the lady literally told him that she wouldn't take his order because she was too busy. From the way that he was talking with her, you could tell that he is someone who frequently orders from there. We said something to her about the abhorrent way that she was treating him and she stated that it's because he is a "drunk" and sometimes he has money and sometimes he doesn't. We explained that it doesn't matter what he is, he is still a human being and deserves to be treated accordingly. My daughter brought up to her that she has no business discriminating against someone who is a customer and has the money to pay for their food. Despite her ugliness towards this gentleman, he was still exceedingly nice and courteous towards her. We will not be returning based on her attitude...

I usually always order from papa johns and get pretty good service... However, this is the second time I've ordered pizza from here and got crappy pizza. I'm a vegetarian and ordered mushroom, olive, and bananas pepper pizza. All was well, until I bit into a piece and it had ham in it. After checking the pizza, multiple pieces had meat on it. Okay, strike one. I didn't order from papa johns for a while. I ordered from here again and they forgot half of my order. The guy told me it was in his car, he would be right back... Thirty minutes later he comes back with the rest of my cold order. The food was good, so I don't count this as a bad pizza... But, strike two. Tonight, I received my pizza 45 minutes after I ordered it and it looks like the driver dropped it or turned too hard. I don't usually give bad reviews, but I think this place deserves it. I honestly do believe that it is JUST this papa johns though so I'll probably try to change the place my pizza comes from in the app because this is definitely...

I had order over the phone and asked the lady speaking to me if the pizza I would pick up is at the right location and she told me yes. So 15 mins later I came to pick up my pizza an older man was at the register and gave the worst attitude and said that there was no order placed under my name. So then I of course order it with him at the register. So as I am waiting there was an another older man that came in 5 mins after me and seem like he had trouble with his memory and the guy refused to help him and was so mean to him and was aggressively talking to him as he was asking questions. Saying “I don’t have all day to be helping you” and on top of all this I waited for my pizza for 35 mins! Which seem to long! So I saw another employee that walked in and ask if my pizza was ready and she said it was! The guy purposely left my pizza waiting and didn’t tell the other employee that it was ready! I don’t know why they hired that older man if he is going to be an unhelpful and rude...