AVOID THIS PLACE LIKE THE PLAGUE. If I could give negative stars, I absolutely would. This is the worst customer service I have ever encountered in my life. I went in to pick up my takeout order on 3/26/19 and as I was waiting for my order to be prepared, the man at the front desk (Kyle) struck up a conversation with me. He started this conversation with attempting to guess my age, telling me that I have dark circles under my eyes and that's what he was basing his guess off, etc. He was laughing and must have thought this was a funny conversation, but it doesn't take a rocket scientist to understand that you absolutely should not comment on a customer's age and appearance. But it gets worse. Since it was a takeout order and I was not dining in, I did not leave a tip. When I was handed my order, I said "thank you" and as I turned around to leave, Kyle said "You're welcome, not tipping!" I didn't turn around to address him because I was absolutely in shock that he said that to a customer. I called the next day and explained the situation to the manager. She told me that she receives complaints about Kyle all the time and that they keep him employed because they feel sorry for him and don't think he could get a job elsewhere. She told me that he is older, has an illness, doesn't have many friends, etc. She attempted to excuse his behavior with pity. I asked her if there was anything she could do to right the situation and she said no. I asked if I could speak to the owner and she told me that the owner would likely not call me. I asked her to take my name and number down anyways and ask the owner to contact me. Instead, later that day, I received a voicemail from Kyle's PERSONAL cell phone apologizing for "apparently offending" me. I called the manager back and told her that it was absolutely inappropriate to give the employee who made me uncomfortable my phone number and to allow him to call me from his personal cell phone. I again asked her to have the owner contact me and she again dismissed me and said that there is nothing they would do. This place disgusts me. They have absolutely no regard for customers.