IHOP — Restaurant in Citrus Park

So, I just came home from a vacation to Florida. I had gotten to Florida around 1230am-1am, I was super hungry, so I decided to stop at IHOP. It was the next restaurant I had seen open. I was surprised how fast I was seated, bc it seemed to be extremely busy, even at that time of morning. Within 3 mins of sitting my waitress by the name Kelly came over and asked if I was ready to order. Although I had what felt like a book of questions, she was super nice, answered all of my questions without hesitation. I had made a few subiutes. When most people get annoyed with me, she handled it extremely well, and idk if I mentioned. They were extremely busy. She didn't rush me, she didn't push me aside and just said she would come back, no, she stood there helping me. Respect for that. As I sat waiting for my food, my drink was brought over within 2 mins, and was told my food would be out soon.. in the meantime I watched another young lady by the name of Shakira. I could hear her discussing the menu with another customer, who seemed to be extremely rude. The customer seemed to be a little annoyed about a situation that happened at the night club or bar( I over heard her talking to the other girls in the booth, and how there was a few people she didn't like in there at the time, and was annoyed they were there) even tho I listened as Sharkira some how took he blunt of the woman's anger, I was surprised how respectful, and pleasant Sharkira handled herself. I just kept thinking in my head, it's people like that, that make me know I couldn't handle being in Food services. Anyway, within just a few mins my food was out. That was the best scrapped eggs and hashbrowns I have had ever in IHOP. My waitress(kelly) wasted no time making sure I was comfortable, and had everything I needed, and if I did need anything, just to let her know. I must say Kelly was extremely fast. Not one glass of juice I had went empty b4 I had another one coming. LOVE THAT. I am a big drinker when I eat, and nothing make me more unhappy then an empty glass while I eat. Although I never explain this to any waitress bc I do understand I am not the only one there and that would be just rude. It was like Kelly already knew this about me and handled it very well. I watched as I ate as I seen a man(assuming bus boy/ dishes) as he even came to help the young women out w the tables when people were done. And gone. B4 I left I asked my waitress for everyone names that night that were working. To my surprise there was only 4. 2 waitress which were Kelly and Sharkira, the cook who was Kevin. (SHOUT OUT to Kevin for the best meal I have ever had at IHOP) in my life. And the dish washer POPS. While I finished up my meal and got ready to leave, I looked sat my watch and it was only 1:34am. So, over all. I must say, this is one of the greatest IHOPs ever. I have never seen employees work together under such a stressful environment as this. They were all polite, on point with the food, drinks, bo one waited for the checks, it was just extremely smooth how I watched them all work together the way they did No fighting, aurging, attuides, none of that. Thank u guys for making my night at IHOP wonderful. It was really nice seeing people come together. I haven't see this in a very long time. I pray management understands the team they have with all of u, and I pray they know yall worth. Keep up the wonderful work. P.S. I swear, I'm gonna go to Florida just to visit this ihop again. Thanks again IHOP EMPLOYERS Kelly, Kevin, Pops, and...

The IHOP in Tampa, Florida, truly stands out as a delightful dining destination for both locals and visitors. From the moment you step inside, you're welcomed into a warm and inviting atmosphere that promises a comfortable and enjoyable meal experience. This location sets itself apart with its exceptionally friendly and attentive staff, who go above and beyond to ensure every customer feels valued and satisfied. Whether you're visiting for an early breakfast, a leisurely brunch, or a late-night craving, their service remains consistently top-notch, contributing significantly to the overall positive dining ambiance.

One of the highlights of this IHOP is undoubtedly its menu. The variety of options available ensures that there's something to suit every palate, from their signature fluffy pancakes and hearty omelets to healthier choices for those seeking lighter fare. Each dish is prepared with care and presented beautifully, demonstrating the kitchen's commitment to quality and flavor. The pancakes, a perennial favorite, are a testament to why IHOP has become synonymous with breakfast excellence; they're perfectly fluffy, served warm, and paired with a selection of syrups that add just the right touch of sweetness.

The cleanliness and upkeep of the restaurant also deserve mention. It's evident that the management prioritizes maintaining a clean and hygienic environment, making diners feel comfortable and safe enjoying their meals. Furthermore, the restaurant's location is conveniently situated, making it easily accessible for a quick breakfast meeting, a family gathering, or a casual meal with friends.

Another aspect that enhances the IHOP experience in Tampa is the value for money. The portions are generous, ensuring that you leave feeling satisfied, and the prices are very reasonable, especially considering the quality and service provided. This balance of affordability and quality makes it an excellent choice for diners looking for a fulfilling meal that won't break the bank.

In conclusion, the IHOP in Tampa, Florida, delivers an outstanding dining experience characterized by friendly service, delicious food, and a welcoming atmosphere. It embodies all the qualities that have made IHOP a beloved dining establishment nationwide, while also adding its unique local charm. Whether you're a local resident or just passing through Tampa, a visit to this IHOP is sure to be a memorable part...

The manager at this location should be fired. He should be at the front greeting people and making work flow smoothly. Instead he was hiding behind the wall. All his employees were running crazy. Problems we had today:

1. Waiting line to be seated passed the entry door. We were in the line for 20 mins. Manager was not at the desk assigning seats and gretting people. Waitresses stopped by at the waiting line a few times saying in hurry without looking at us who were angry " thanks for the patience, we are cleaning the tables". Everyone in the line was shaking their heads as there were lots of empty cleaned tables and did not make sense.
2. we got seated first and put in order before two groups behind us. Those group complained that they were in the line for so long so manager came out and gave special treatment, black person to black people, served their table first. All customers regardless of race should be treated the same. Besides we got seated first and put in our order first.
3. We waited 40 mis to get our food. By the time those two group behind us were done eating.
4. our check had two extra items added which we did not order. Asked our waitress what were those two items. She went back and came back with new check and explained that the manager use her codes and added someone orders on our check but she corrected for us. Really!!! Manager duck up on someone bill. Make sure you look at you bill before you pay to my IHOP friends.

I hope IHOP management team see this review and take appropriate action on favoritism on race and color, inefficient manager and bad customer service at this Carrollwood location.

We live in this area, we frequently go there, we encountered different managers. This manager should be fired. He should not favor his own race. Every one no matter race, ethic or colors of customer should be treated the same and be respectful.

We won't be back to this location unless that manager is fired and IHOP management investigate this race issues and improve better customers service.

Go different IHOP location to my...