Thai Sweet Basil — Restaurant in Citrus Park

We have visited this place at least three times and the food is always very good, although the last time when I asked for my dish to be spicy all they did was add a lot of red pepper flakes and it was inedible as the red pepper seeds were tough. Next time which was going to be today when we went I would have asked for not spicy and then added garlic chili paste to aquire the heat I am looking for. We never made it to our main course as the waitresses were rude and indifferent to our needs. We started with the TSB Spring rolls and the Golden Puffs which were very good. There weren't any condiments on the table. When I asked for some condiments like garlic chili paste the waitress told me they don't have it . . . I had it last time? ? ? I felt as though the waitresses didn't want to be there and were being lazy and didn't want to service us. We asked what type of beer do you have . . . she just pointed at the placard on the table. The only person that had a smile was the girl cooking that brought our apps. We found a groupon, $15 for $30 and now realize why they are promoting a groupon within this business as customer service will ruin a business reputation in a hurry. We did notice a lot of people getting take-out . . . may be the way to go for good Thai...

Review for Thai Sweet Basil – Carrollwood, FL

I have been visiting this restaurant for years, but unfortunately, my most recent visit has brought that to an end. Yesterday, I came with my family after driving an hour to dine here — passing up plenty of other amazing restaurants along the way.

At the end of our meal, the waitress handed me the bill and, shockingly, told me, “Six months ago you never left me a tip.” I was completely confused by this statement, and to be singled out and spoken to this way felt not only insulting but defamatory to my character. I came here to enjoy a meal with my family, not to be accused and confronted with such unprofessional behavior.

Yes, the food is good, but it is far from great — and certainly not worth driving an hour for, only to be treated with such disrespect. Customers deserve appreciation for spending their time and money, not to walk away feeling insulted.

Because of this experience, I will not be returning, and I recommend trying other establishments in the area where respect for customers matches the quality of the food:

Jasmine Thai Restaurant – 13248 Dale Mabry Hwy, Tampa, FL 33618 Ahi Asian Bistro – 14841 N Dale Mabry Hwy, Tampa, FL 33618 Wandee Asian Fusion – 5915 Memorial Hwy #101,...

Update: I decided to give this place another try. I was really in the mood for Thai and I wanted to support local businesses during this pandemic. The food did taste good that was not my issue. I had ordered the Tom Yum with Shrimp. When ordering it only has one size for $8/$9. I ordered it, I figured at that price it would be at least the quart size container. NOPE! It was the pint sized container with 4 pieces of shrimp!! I couldn't believe it! How are you going to charge that much money for 4 shrimp, onions, and a few mushrooms?! Like I said, the food is good, but RIDICULOUSLY OVERPRICED!!! That is total robbery what they are charging!

I have ordered from here quite a few times now, and although the food does taste good, the protein portion in whatever dish you get is so not worth the price. Example: I had ordered a shrimp and noodle dish at dinner and only had 5 shrimp in it for approximately $13 plus $2 for shrimp option. And while it did taste good, it was hardly worth the price to only have 5 pieces of shrimp. I cannot speak for service as I have only ordered through Uber Eats and had it delivered. If we give it another try and the amount of protein increases for the price paid, I will...