Betty Boop Diner — Restaurant in City of Albany

dont live to far from this diner i usually order breakfasts but today i decided to order the lunch special instead of breakfast due to my last experience wich was wrong and disgusting and highly disappointing so todays lunch promotion was a meatball sub for five dollars now " Betty Boops Diner " promotes comfort food so you would expect their meat ball sub to be good i modified my order and asked for two cheeses provolone and cheddar on both of my subs it comes with onions so i asked for onions on one of my subs with French fries on the side i called and placed my order and i waa rudely rushed off the phone they told me 10 minutes my food would be ready and it took 25 so i arrived at the restaurant and waited another 10 minutes and realized my food was just sitting in the back while they served the customers who were dining in to eat as i stool at the register waiting finally i was assisted i asked for ketchup and salt n pepper packets and added two can sodas to the order before they told me my total was 13.00 dollars even with the two subs and my french fries with the two can sodas my total was now 18.90 i gave the cashire a 20.00 dollar bill and she walked away i waited for my change my one dollar and ten cents for 5 minutes expecting the cashire to give me my money back and she comes back and says the total was 18.90 as if it was 20.00 dollars even or if she deserved a tip so i asked for my change and she walked away so i just give her the 1.10 $ and leave when i get into my house my meal is all wrong instead of two cheeses i have 1 on both my subs white american and cheddar no onion at all and the sub bread was soggy as if its been sitting so i call back its the same rude lady who picked up the phone the first time so i explained it was wrong and she insisted it was correct i asked for a refund and she told me no come back to the restaurant and they would remake it but i was so dissatisfied all i wanted was my money back i asked to speak to management. And was told she was busy and dont no what to tell me i advise all to just go to south pearl diner instead of bettys because no one should be treated...

Today I went in with my partner, and we ordered the two Betty Boop special omelettes (Italian and combo omelets) assuming they would be relatively popular, considering it has their business name in the title of the entree. I hate to say this because the people were so nice and the decor was so adorable. I don’t like to write negative reviews for small businesses, but the food is definitely slacking and could use more attention; definitely room for improvement if these few things were fixed. Most emphasis on the freshness of the food. The lemon in my water was rotten, my mozzarella in my omelette tasted spoiled, and the breakfast potatoes had a vinegar taste (likely due to being old). All of these things are concerning, but most importantly people can get really sick from spoiled meat as the bacon had an old meat taste and my ham tasted sweet similar to a doughnut, (probably due to the breakdown of amino acids, which can produce a sweet taste if spoiled). The sausage and toast were amazing. Adding on, please continue to shoot high and pay attention to details in order to achieve the best, as this place has a lot of potential. For starters, the pancakes they are quite thick. Being a breakfast place having good pancakes is crucial. I found that letting the batter sit for 5 to 10 minutes makes them light and fluffy, using milk instead of water, toss some vanilla extract and cinnamon and people will talk about your pancakes for days. Caramelize the blueberries before you put them in the batter, will make a big difference. Ultimately, you should reinvest your money back into the business to attract more customers. Paying attention to details like fresh produce, and fresh food can flourish your business. The reason why I feel the need to say this is because this place truly is adorable and has a lot of potential considering it is Betty Boop. They’ve paid such great detail to interior design. It is hard to find places that have such good customer service and that is a very strong best...

Was just introduced to my first experienced at this diner by my brother on Wednesday morn (4/18\18). I must say in all honestly how very very impressed I was with the apparent cleanliness of the place as well as all the following: pleasant/ friendly atmosphere, quality and quantity of the food, price, attentive/expedient service...and the food was amazingly delicious! I had their steak, eggs sunny-side, cornbread hash, toast, cheese grits and coffee! All of which were well prepared! I was definitely impressed with how well the chef prepared my steak (per my precise order) with such great timing! Evetything was served hot! As for the location, my brother and I truly thought it was quite interesting and cozy. It was morning hr, so yes it was peacefully quiet clear morning. The staff were such very pleasant/ well-mannered ppl. Being the fact that my brother and I having once lived in the area 50 yes previously...it was an extra enjoyable experience for us to have the opportunity to sit there and reminiscence our childhood and share as much with the owner/staff. And with the character "Betty Boop" coincidently having been my brother and I childhood fascination...that really made for some good morn laughs! Lol . Yes...I really enjoyed my breakfast that morn. And do plan to become as regular customer as possible in the...