La Empanada Llama — Restaurant in City of Albany

If I could I would give them 0 stars. I cannot speak for the food as I never got my order (they refused to give it to me.) They have horrible customer service. I ordered through GrubHub which gave me an estimated time of 60 mins. So I arrive there a little over the 60 minutes. There was no one at the register so I waited 10 min for someone to show up and noticed my order in the window with the grubhub ticket on it. The lady who did show up informed me that I was missing the yuca which would take an additional 6 mins. So I waited an additional 30 min. I couldn't get a hold of anyone during this time because they were busy with a really large order. When the Yuca was done, she went to recount all my items and realized that the tamale what was with my order wasn't there anymore. From my perspective it seemed like she gave it to the lady with the large order. She proceeded to call the other lady to see if she had the extra tamale and I can tell that the lady said yes from her face. When I asked what was wrong and if i was missing something she acted like I was burdening her with my questions. I said that it's fine, I have to go back to work and I can't wait any longer, can I have all the items that is ready now? I already paid online with a 20% tip and wasn't going to ask or a refund for the tamale. She said no in a very rude manner and yelled at me to just go cancel the order on Grub hub. I explained that I just want the food that is ready since I already paid for it. She then proceeded to yell at me to just cancel the order and leave. So I left and called grub hub for a refund.

I would never go here again because I never thought anyone can be so rude to a customer that already paid.

I would not recommend this to...

Well, howdy y'all! If you ever find yourself wanderin' 'round Albany, NY, and you get a hankerin' for some downright delicious grub, you best mosey on over to Llama Empanada at 469 Delaware Ave. I reckon it's a place you won't soon forget.

Now, I done went there and ordered myself three empanadas and a passion fruit lemonade to wash it all down. Let me tell y'all, every single bite screamed fresh and homemade. Felt just like when Ma used to whip up somethin' special in our old country kitchen back home.

The empanadas I tried? Chicken and cheese, beef and cheese, and - hold your horses - chorizo and cabbage. That last one? It hit me right in the feels. Reminded me of the glucke my Polish Babcia used to make on those cold Appalachian nights. Only difference? This was wrapped in a crispy, tender, flaky crust that'd make any country boy's heart sing.

Now, I gotta tip my hat to the folks workin' at Llama Empanada. It was hotter than a summer's day in July inside that restaurant, and yet, these folks were workin' like it was nothin', crafting culinary masterpieces. I couldn't bear that heat myself, but I reckon their dedication's somethin' fierce. Makes the food taste even better, knowin' the love and sweat that went into it.

Had to grab my order to-go 'cause of that heat, but you best believe I'll be ridin' back to Llama Empanada for another round of those mouthwatering empanadas.

Till then, y'all keep ridin', eatin', and enjoyin' the simple pleasures. And if you're ever in Albany, don't miss out...

I’ve eaten here twice and this is absolutely the worst restaurant in this area the amount of good reviews from palate-less low standard animals is amazing. The rice was the final straw. First of the empanadas if you’re lucky enough to get a freshly fried one,you’ll be pleasantly surprised by a bite into the driest and most poorly seasoned ounce of meat you ever had in your life. I’ve had to have had at least 3 different variations and every single one was completely absent of depth and flavor(seasonings/marinade) I cook rice and eat rice everywhere,I’ve made a 100variations of freshly cooked rice - This Rice Is From A Bag,it has a chemical taste something like Uncle Bens/Rice Roni but that would give them to much credit it has the semblance of rice pre cooked in a cup that you microwave.

Whoever prepares this food is a disgrace to cuisine, unbelievably LAZY cooking No skill,no seasoning,over priced dog food.

Empanada Llama should have 1 Star it should be closed for making palate-less white people think this is authentic For clarity i’m 22 and have eaten at over 100 Resturants in just the 518 finding good food is passion.

!!This is the worst restaurant in the 518!!

!!Do Not Support This Garbage!!

Go To La Fiesta,Iron Gate Cafe,New World Bistro,or Pad Thai Noodle if you...