South City Pub & Grill — Restaurant in City of Binghamton

South City Pub and Grill serves up great food, so long as you are not ordering carryout.

We have visited South City Pub and Grill a number of times since they went under new management, and I can confidently say the dine-in experience has been great every time! Our visits are typically on weekend evenings between 5 and 9 pm. Surprisingly, we have not experienced a busy establishment on any of our visits.

We have ordered a number of offerings off of South City's menu and have found pretty much every item we have tried to be very good, from burgers to appetizers, special offerings for restaurant week, and the glorious South City Chicken Sandwich, which has easily become my favorite grilled chicken sandwich offering at any restaurant to date.

Service has always been stellar on our Dine-in evenings. We typically sit at the bar and the bartenders are always attentive to our needs, and not hesitant to stir up a conversation.

Unfortunately, although our dine in experience has always been great I feel it necessary to bring up concerns regarding their takeout capabilities. All reports I have heard regarding takeout from South City Pub and Grill are very lackluster experiences, ranging from orders being wrong or missed and not even started upon arrival, to very dry and overcooked food. Nearly all of these reports come from folks that I know are ordering during the day, so perhaps this has something to do with the morning/afternoon shift staff, but this is pure speculation on my part.

Overall, my personal experiences with South City Pub and Grill have made for great nights out and I rate this establishment based on that. Do yourself a favor and give that South City Chicken Sandwich a try, you...

Another update to this iconic Southside spot, and we loved it.

The food was excellent. We got the gouda fondue bread bowl to start, which was a smokey and ooey gooey delight. Hubs had a cheesesteak, which he thought was very good. I had the sweet chili boneless wings, which were great - no spice but a good hint of tang with the sweet. We both liked the larger craft beer offerings as well.

The service was outstanding - our server Erin was running bar AND dining room and did an amazing job.

As far as the atmosphere goes, the vibes felt similar, but there were some style / interior updates done. The best update, in my opinion, was taking off those floor to ceiling (clunky, dated, and weird) saloon style doors at the entrance! They were atrocious accessibility wise. It is nice to see them finally come down to make the entrance more accessible for...

I visited South City during restaurant week for lunch, hoping to enjoy a delicious meal. Unfortunately, it turned out to be one of the most disappointing dining experiences I've ever had.

My party and I waited over an hour for our food to arrive. To make matters worse, it never did. Despite our patience, the staff made no effort to update us on the delay or offer any apologies.

After an excruciating wait, we decided to leave, hungry and frustrated. The lack of communication and disregard for customer service was astonishing.

Needless to say, I won't be returning to South City anytime soon, and I certainly wouldn't recommend it to anyone else. It's a shame that such a potentially enjoyable event turned into a...