Bee Hive Brew Pub — Restaurant in City of Canandaigua

Went as part of a party of 5 for dinner and experienced a comedy of errors. After an hour of waiting for our food one of us went to inquire about it's status and we received our food, cold, 10 minutes later. My girlfriend ordered the Cali burger-- it was topped with a partially raw egg (even the white was raw, runny, and transparent) and the burger itself was burnt (she was not asked how she would like it cooked) and prepared without a hint of seasoning...not even salt. She also found two long hairs in it. I ordered a salad topped with a burger--I received it without a burger, and when asked if I would still like a burger, I replied that I would (or chicken, or any protein they had available). I finished the salad with no sign of the promised burger. My parents ordered fish tacos which were brought out ice cold without the fries they ordered. My aunt ordered wings Buffalo style, which were hilariously brought out plain with some sauce pooled in the bottom of the basket...I'm sorry, but how hard would it have been to toss them in the sauce?

Of note: we received our first drink order and were well finished with no attention from our waitress. We frequently saw her chatting with the table behind us (they appeared to be friends of hers) and even drinking in the kitchen. One of us went to the bar and sat there for some time before they were noticed. The bar was often devoid of a bartender and once to our great amusement we watched as a 10 year old looking boy walked back there and made himself a drink.

The worst thing about all this is that I was the one who recommended this place. I remember years ago when they first opened and they were actually decent. I have been experiencing successively worse meals here culminating with tonight's debacle, and unfortunately I now need to warn people about this place. This all could've been smoothed over if the waitress or any staff acknowledged the unacceptable service we received. We were served our check (we had to track the waitress down and ask for it or we would've been there all night) with no apology or attempt to make amends, unless you count not being charged for the burger I never received (I'm ok; I made myself a turkey sandwich when I got home). If you do not make any apologies, attempt to make amends, or even acknowledge you were sub-par, then customers are left to assume your behavior is the norm. If this is the norm, I most definitely will not be returning, and neither will anyone I know who desires even a barely...

My husband and I thought we'd try a new restaurant and this place seemed to have a high rating and their menu looked impressive and artisanal. We were wrong. It wasn't very busy when we got there but it seemed like there was only one waitress covering every table. She was busy so we didn't see much of her after she took our orders. We ordered the calamari at around $14 as a starter....by the time that came out, it was cold. Not sure if that's because it sat in the kitchen for a while or if they didn't cook them long enough from out of the freezer. They were thick/hard and chewy and the marinara sauce that came with them was almost gelatinous. We waited and waited for the rest of our food. I ordered the Cali Burger and my husband ordered the mahi mahi tacos. We both swamped the chips out for fries at an extra charge and I also ordered the Mac and cheese as a side. Once the food finally came out, my husband was given the wrong order and my plate came out with rotten lettuce and tomato (literally brown) on the side. The egg on the burger looked like plastic and it had two 1in strips of bacon. Neither of us got more than a toddler size handful of fries...that we paid extra for. And the Mac and cheese side? For $4, it came out in a 2oz cup and had hard cold noodles. Meanwhile, no one could seem to be bothered to refill my water or soda the whole time so I stole my husband's. On top of it all, I went to the bathroom and there was no toilet paper! Luckily another women walked in and threw some under the stall for me. I'm giving this place two stars because the burger itself was tasty and cooked well and my husband enjoyed the tacos although it wasn't what he wanted and was a little underwhelming. Other than that, we had such high hopes for this place that turned out to be a huge...

I recently had the pleasure of dining at Bee Hive Brew Pub, and I must say, it was a delightful experience from start to finish. The food, atmosphere, and service all combined to make it a memorable visit.

The culinary journey began with the Pepper Bites, and they were nothing short of excellent. The perfect blend of flavors and textures made them a true appetizer to die for. Following that, the Chicken and Waffles dish showcased a harmonious combination of savory and sweet, earning its place as a standout on the menu.

What impressed me further was the availability of gluten-free options, particularly the pizza. It's always refreshing to see a restaurant catering to various dietary needs without compromising on taste. The Gluten-Free pizza at Bee Hive Brew Pub was not only a thoughtful inclusion but also a delicious one.

For those seeking a bit of heat, the Jalapeno Burger proved to be a winner. The bold flavors of the burger were complemented by the perfect amount of spice, making it a satisfying choice for those who enjoy a bit of kick in their meal.

Beyond the culinary delights, the ambiance of Bee Hive Brew Pub was inviting, with ample seating that accommodated my family comfortably. The establishment is situated in a nice area, adding to the overall pleasant dining experience.

Lastly, the staff at Bee Hive Brew Pub truly stood out. Their warmth and attentiveness added a personal touch to the evening, making us feel welcomed and well taken care of throughout our visit.

In conclusion, Bee Hive Brew Pub is a gem for food enthusiasts seeking a diverse menu, a comfortable setting, and friendly service. I highly recommend it for a satisfying dining experience that caters to a range of tastes and...