Sweet Solutions — Restaurant in City of Canandaigua

I am a cake connoisseur. I test cakes from many bakeries and compare the taste and texture.

I am not as concerned with decoration or presentation, although an attractive cake is nice to have.

It is very unfortunate that the old ethnic bakeries have gone away and replaced primarily by grocery stores. It appears that the children of the old ethnic bakeries saw how hard their parents worked and decided to become doctors and lawyers and such. The delicious cakes of our long ago memories are gone.

I visit a lot of new bakeries trying to relive my past memories. It appears that most of these new bakeries utilize standard cake mixes available from a variety of sources. They may add an ingredient of two to try to make it taste more homemade, but they all fail my taste and texture tests. Most are light and fluffy cake with average icing. They do look good however, but that is not what I look for. I look for taste and texture.

I was very pleasantly surprised with our recent visit to Sweet Solutions on Main Street in Canandaigua. I ordered two large cakes for a corporate event. One was Vanilla/Vanilla and the other was Triple Chocolate. WOW ! Both cakes were exceptional in both taste and texture. They looked great too. Both cakes were devoured by the 45 people in attendance. Sweet Solutions mentioned that each cake would serve about 40 people. They must serve small slices. Our guests had two and three helpings apiece. Everyone raved on how great the cakes were. I personally had three pieces (large by the way) and would have had more the next day if any were available.

The visit to Sweet Solutions took me back to the 60's and 70's when Shreck's and Vecchi's bakeries in Canandaigua when I was a child. Both were exceptional bakeries that were local institutions.

There are a few bakeries in Rochester, NY who make some nice cakes but they are not as good as Sweet Solutions in Canandaigua, NY.

My wife is ordering another today !

I am overjoyed to finally find a bakery that can meet my high standards. I can honestly say that Sweet Solutions is the best in the greater Rochester area.

Thanks for reading. Kerry Van...

After a very disappointing birthday cake for myself and my niece, the customer service, or lack thereof, was the cherry on top of this garbage cake. My Mother ordered an Italian lemon cake. It was most certainly NOT what we asked for. The cake itself was dry, which is very surprising for what’s supposed to be a moist cake. The frosting was supposed to be butter cream, however the only flavor it had was crisco, or lard. Instead of asking questions and listening to my Mom, she immediately became defensive and argued with her that it was. As someone who bakes, and many pastry chef friends, the consensus was “this is so wrong.” It took away from the lemon flavor. Imagine eating a dry box yellow cake with barely any lemon flavor, frosted with cheap, whipped crayons with a hint of crunchy sugar. What’s beyond disappointing was the way the owner reacted when my Mother tried to let her know we weren’t happy with the cake. There was zero accountability right from the start. She told my Mother that she has used this recipe for 45 years (why this was important to share other than to justify her excuse is a mystery to me.) She claims to never had a complaint from anything out of her shop. Statistically, that doesn’t even make sense, but I can assure you, her attitude sounds like a very common occurrence. She said if we brought what was left of the cake she would give part of a refund. What person is going to hang on to a gross cake no one will eat? Why would we bring it to her? She going to taste test it? A ridiculous request as way for her to justify not helping a disappointed customer. She felt the need to tell my Mom about how wonderful of a reputation she has in this city. (There’s a reason why she lost Canandaigua National Bank as customers, when they used to give lots of business.) Very very disappointed. Luckily for us, terrible business owners do not last long in Canandaigua. It’s a matter of time before her poor attitude toward customers catches up with her. 12/10 would never buy anything from this rude...

Ordered cupcakes for a baby shower and picked them up on a Saturday just before the business closed. When I picked them up they were in a cardboard box that I did not open to inspect. I put the cardboard box into my car and drove home at which point I opened the box. The cupcakes had been set one next to each other in the box, with no stabilizer except a folded piece of cardboard V on one side that did nothing. In transport, more than half of the cupcakes had tipped and smooshed. (I drive a truck but there was no quick stops or turns on the ride home) It appeared that the color of the cupcakes had been sprayed on at the end because there was no way to smooth the top of the cupcake and make it look decent. I have never gotten cupcakes from anywhere (including Walmart) that didn't have a stabilizing insert. Not worth the extra...