Expressions In NeedleArt, Inc. — Local services in City of Canandaigua

I went to this store for the first and only time looking for gift ideas for my grandmother who loves sewing, knitting, needlepoint, etc.

First, I was watched, every move I made, every time I touched something, as if I was a potential thief. (I know some people do that when certain types enter stores.)

I was never asked if I needed or wanted help, but I heard the woman (owner or worker?) tell someone "I am keeping an eye on that one."

Then, when I asked questions, I was talked down to as if I were a child or someone not able to have a simple conversation. I admit I know nothing about any of this stuff, I was there because I had an idea for a gift bag for my grandmother's birthday. I was treated like I was some type of idiot and finally just turned and left the store.

Walking out, I heard "I knew she wasn't here to...

I absolutely love Expressions in NeedleArt. I am a regular customer - I travel 1-1/2 hours each way to shop here - this is my "local needlework shop". Whenever I have a bad day at work, I take vacation time and go there; Lori (the shop owner) spends hours helping me pick out projects, threads, yarns, etc. I frequently see items online I want, message her and she orders whatever I request. My husband buys me gift certificates from the shop (my very favorite gift!) and within hours, off I go to Canandaigua! If I could give this shop 10 stars, I would. ...

We stopped in Canandaigua for lunch on the way home from our roadtrip. I was so excited to visit my first local Needlepoint store. They had a great selection of canvases and threads. It was a great experience as someone newer to the hobby. The lady working, who I’m assuming is the owner, is very knowledgeable and supportive of people who are just starting out. I hope they open an online store soon because I would love to support them more frequently! Thank you so much for my...