King's — Restaurant in City of Kingston

If I could give negative stars I would!! Called and ordered a large white pizza with eggplant for pickup. Person repeated the order back to me as "large pie with eggplant" and I said "no, a large "white" pizza with eggplant" and she got an attitude with me. When I got home and opened the box it was a large cheese pie with eggplant. NOT what I ordered and NOT what I paid for. Called and spoke to the manager. She apologized and offered me a replacement pie at no charge the next time I ordered.

Called today to order the replacement pie and the waitress told me that she can't find a "ticket" for my pizza and the manager isn't there. I asked what can be done to fix this and she started talking to another woman in Italian. She then told me that she can't do anything about my pizza. I asked to speak with an owner or manager and the waitress said that the manager was in the kitchen and he was too busy to talk to me. I let her know that if no one was willing to talk to me to resolve the situation then that was really poor customer service and I will take my business elsewhere and will not come back to their restaurant. She started speaking to the other woman in Italian again and then told me that there's nothing that they can do. I repeated that I will not be back and I will post a review stating what happened and she said, "ok". 🤯 VERY poor customer service! Will go somewhere that appreciates their customers and honors their word when they promise to fix a mistake. Update: went to A Slice of Italy and received a great white pizza with eggplant and BONUS they don't nickel and dime their customers and charge an extra fee to pay with a credit card! Won't go back to King's...

I've been going to this brick and mortar Mom & Pop restaurant now for 20 plus years, because it was located close to my office here in sunny...sometimes sunny Kingston but today 20 inches blanketed in snow with very low gray clouds...not so sunny. I haven't visited there in a bit but when my daughter came back from Firenze (Venice) she asked if we would get lunch there. The pizza is in a weird controversial column; it is not traditional and I'm not sure what the dough components are but I like it, swap that like for love. It isn't deep dish style Chicago nor is it any variant of NYC style it is absolutely unique but I guess it is a love or hate with some of my mates; if you are looking for something traditional that you are in the mood for, you may not find here but if you want a delicious HOT fresh personal pizza with a myriad of topping choices at a very, very good price give this spot a day in court. The owner/s/family I believe are Greek and the sandwiches here are enormous and EXTREMELY filling as well as are the their Garden Salads; I recommend the New Orleans Chicken Salad and Chicken Portobello Salad if you are sitting on the fence about trying the pizza, split a small personal pizza with friends and enjoy the salads. I also really fancy the their house-made salad dressing which I always have keep company to my personal pie decorated with black olives and red onions. At the end of the day the food is excellent, the service warm and attentive. All the other offerings are huge and you will probably require a box companion...

I've spent the last two weeks deciding if I wanted to write this review but I feel like I have to. My son, I and my significant other went to dinner here on pasta night. Walking in we stood awkwardly waiting to be seated, once we were sat it took our server at least 10 minutes to visit our table. We quickly ordered our food and waited. I order the stuffed shells and my significant other ordered a pasta bowl. Our food came out quickly but our server never came back to our table after putting down our food. My stuffed shells were great, I really liked my meal. My significant other order linguine with Alfredo and added chicken broccoli and roasted red peppers. He was served a bowl of pasta soup essentially. He couldn't eat more than two bites because all of it was swimming in easily a quart of alfredo sauce. After a half hour of sitting there not eating the waitress came back and when we told her about his meal she started arguing that it was because of all the things he added. We both work in the restaurant business and we know what went wrong and weren't looking for a refund or for it to be taken off the bill but more an apology. We asked for the bill and she took another 10 minutes to bring it back. When she placed it on the table she again stated how the kitchen was right and he was wrong and that he should've known. We paid and left a 20% tip as always but we will never come back and will never recommend this place. I'd probably even go as far as telling...