Masa Midtown — Restaurant in City of Kingston

We were sooooooo looking forward to eating at Masa on Saturday night before attending a performance at UPAC - had a 6:15 reservation. When we arrived, we entered and stood by the door waiting to be greeted and seated. There were two male servers in the room who made eye contact with us but no further acknowledgement. We remained standing there for 5 mins before walking across the room to those servers to tell them we indeed had a reservation and the response was "okay", and they left us standing there and went into the adjoining room.

At this point, I'm just looking for "someone in charge" and spot a female hostess and now tell her we had a 6:15 reservation (it's now 6:30pm). She walks us back to the original room and directs us to take seats at a communal table by the door we entered. We thank her. Another 10 mins go by, still no sign of the male servers, we have no menus, place settings etc. Once again we get up to find the female hostess and tell this her directly and that unfortunately we have a time limit and if they do not think they can serve us in the next 45 minutes, please just let us know. She assures us they can.

We sit back down, another 10 mins go by.....just as we make the decision it's time to find another place to eat, one of the male servers shows up with menus in his hands and a whole lot of attitude once we tell him we are leaving, saying "we serve people in the order they arrive". NOTE: The patrons next to us, who were seated when we originally walked in the door almost 30 minutes ago, were just now getting glasses of water.

I understand it is a Saturday night and the restaurant was busy, but it's shouldn't take 30 minutes to get a menu and side order of attitude. The food has amazing promise, I wish i got to sample it. The service is dismal. Next time, if there's a next time, I will...

Sad to say we had a terrible dinner here last night. I'd made a reservation in the dining room, but we were seated in the bar at a table next to a drafty door in front of a window streaming direct sunlight into our eyes with no curtain or shade. It was 20 minutes before a server appeared. Another 20 minutes before our drink order arrived, "San Pellegrino" that was just selzer from the fountain. OK, fine, but it was also flat. 40 minutes in and no bread or food of any kind provided. We'd ordered an $18 appetizer, "all the greens" flatbread, which was supposed to have brussels sprouts and a bunch of greens but was just a very thin layer of chopped broccoli florets. OK, fine, but itt arrived after the main course for some reason, more than an hour after we were seated. The table next to ours had just received falafel and it looked good, so I'd ordered the falafel platter but was told 15 minutes after ordering that it would be an additional 30 minutes for falafel. So I ordered the squash meze and some fries. After another long wait, my partner's shrimp arrived all by itslef in a thin red sauce with a serving fork. Another 10 minutes to get the server to bring a spoon to serve the shrimp over rice, which my partner didn't want to eat alone since it was the only food on the table and I don't eat shellfish. The spoon finally arrived along with my squash, an hour and twenty minutes after arrival. We weren't in a rush, but we were hungry and had been looking forward to a great meal, which clearly wasn't happening. The squash was tasty but had been microwaved; the edges were hot, but the middle was refrigerator cold. The fries were average. We both just wanted to get...

We loved dinner at Masa, a Turkish restaurant in Kingston that's run by two sisters from Brooklyn. One is the chef and the other is the pastry chef. It was recommended by a chef friend who lives in Kingston as her favorite restaurant in town. It's also reasonably priced, which is rare these days.

Very good food and innovative delicious pastries.

We loved the mezze platter. I've eaten the same offerings at many other restaurants and these were some of the best I've had!

Other standouts were the eggplant with pine nuts and the meatballs.

We were stuffed but took pastries to go. They make a baklava cake with phyllo baked into the cake. So good! Also the chicken borek!

The lemon filling in the lemon tart with tahini could have been more acidic to balance the tahini, but the tart...