Pizza Oven — Restaurant in City of Lockport

This is probably one of the worst tasting pizzas I've ever had in my life solely due to the insane amount of sugar you add to your sauce. I can't begin to imagine why you have such a good rating here being that your pizza is not even edible to me. I dont mean to bash you but I would imagine you could only benefit by using a higher quality sauce and using way less sugar. Based on the reviews, people seem to like it and apparently it is just not for me. Or any of the other people I was with because we fished all day and were starving and there is seriously only 1 full corner sliced of pizza missing from this pie...then a few with one bite taken out. It's also strange that we ordered a pepperoni pizza and I counted 28 mini slices of pepperoni that only covered 3/8 of the pie. The rest or it was plain cheese. I would have even been okay if you managed to get pepperoni on 1_3 of it. We got 2 sides of ranch and the stuff was super watery and tasted a bit spoiled as if it was sitting out all day. The only good thing I can say is about the 2 liter of rootbeer was awesome.

Edit: we drove to Walmart to try and find something a bit more edible to eat from our hotel room with only a microwave. We bought generic pizza bagels. A ton of them. They are all gone and your pizza is still sitting here. We have actually decided that we will return the pizza tomorrow. I don't want money back or anything. I just don't want to risk any animals getting into the hotel rooms dumpster...

We placed an order 1/20 for $160ish worth of food for a birthday party. Once we got home we saw the cardboard containers that the wings were in were leaking everywhere (no big deal) but as we were removing the wings from the container we noticed they looked rubbery, not fully cooked and just gross. We had guests over at this point so just decided to try to air fry them to crisp them up, making a mental note to reach out to the pizza place later in the evening. There was no saving these wings as we bit into them they were pink on the inside. We ended up tossing all 75 wings and we’re only able to eat the pizza (which was great!)

I reached out to Pizza Oven via fb after the party to let them know and sent along pics of the wings. The manager agreed the wings looked not crispy in any way and rubbery and that the pink is just a blood vessel not harmful. When asked what we could do to make it right I was informed of their company policy that the customer needs to reach out right away to let them know of the problem as too many people are trying to get free food. Making sure my guests were being fed was my priority and not calling the pizza place. I did not want free food as I had stated, I simply wanted to have been able to eat the food I paid for. Pizza oven isn’t close to my house, we drove specifically there (passing other pizza places on the way) but we won’t be...

If you plan on using a coupon for your orders beware that you will not get the complete coupon discount. I ordered a large pizza with several toppings and had a $1 off coupon. I priced out my order on the phone app and the total with tax was $33.61. The coupons do not work on the app so I called in my order. When I arrived to pick up my order 25 minutes after I was told it would be ready, I was told that my pizza was being put in the oven and would be a few minutes. When the pizza was done I was told the order total after taking off the $1 coupon was $34.32. I asked for a receipt and was told they don't give receipts, however I eventually got one. Upon reviewing my receipt I noticed the $1 coupon was listed as $.93 off my purchase. I asked the girl at the counter about it and she didn't have an answer and told me I would need to talk to the manager and walked away. A few minutes later she asked me what I needed and I said the manager. The manager could not explain the reason I was not getting the full $1 off of my order and did not try to correct this. It's a seven cent profit for the business off of me today. I wonder how many other customers they have done this to. The profits can add up with multiple transactions. Maybe they don't want to give receipts to customers because they’re not honest in their business charges...