Corazon De Cuba Taqueria — Restaurant in City of Long Beach

So my family and I placed an order around 6 PM the other night. The order never arrived. We waited and waited. We sent an email and received no response. We tried calling several times and nobody answered the phone. The next day I expected a phone call or email. Absolutely nothing. I then called the establishment myself at 3 PM and spoke to a person who told me that they were closed and that they would refund the order but it would take several days. I explained that next time they really need to let their customers know if they are closed and should not be accepting orders if they are. My family and I waited for over an hour and a half for our dinner which never arrived. It would’ve been nice if they had at least contacted me the next day when they opened and offered some type of accommodation such as a small gift certificate or free dinner. The way this was handled was extremely disappointing and my wife and I will not be returning as customers. Everyone makes mistakes. A good business would’ve at least reached out to try to...

Well... I first want to mention that we are still in the middle of a pandemic and I think it is an absolute embarrassment that I would have to request to refill a soap container which was later told to me and my friends that the workers would have to run out and purchase more so… I’m not sure what restaurant doesn’t have back up soap during a pandemic like I mentioned earlier… I also want to note that it took about 15 minutes to get chips and guac which was never received because it seems like the chips and Glock were coming out the same time the meal was coming out… Also I had to Follow up to make sure that the soap was refilled which it never was… There didn’t seem to be much die or urgency to make sure that proper sanitary measurements were taken in place during the circumstances that we are in…I need to give this place a one star in order for this post to be submitted otherwise I would give...

We've been going here for years. Always great food and service. Recently it seems that the owners have ventured off and opened another establishment in Queens. They are neglecting this for their new place and it shows. The service is still impeccable but they need a good long talk to their chef. He absolutely does not know how to cook. First, my usual ceviche was way off. Unripe Avacado, how dare you serve that, and the plantain chips were like fried 4 days ago? My wife ordered the steak fajita. DO NOT ORDER THIS! Only half the steak was somewhat edible. Tough, stringy and flavor lacking. In my opinion it looks like the owners are bailing out. Didn't hear one single rave about the food from anyone else in the place. The drinks were outstanding but the food needs serious help. Sorry, but this place is now off my favorite list. To the owners, give it up or...