First of all, I love Brazilian people, I love their culture and everything. I went from the bronx to there, because I was interested in their bakery. I was there this morning for the first time and spent $40 in all. When the mature women finished taking the money she forgot to put all my merchandise in a bag so I was standing there at the counter waiting for someone to pack my stuff. There was another young woman, she was very rude telling me that I have to pay and she was helping another customer knowing that I was there first. I try to tell her that I paid already but she answered me in a rude way YOU HAVE TO WAIT!! When she finished, I got to tell her that I paid already, I was just waiting for someone to pack my stuff to leave, she didn’t say sorry or nothing, all she gave me was a...
Read moreI have ordered a cake for b.day girl ... On te day the cakes both were totally wrong. ... and the owner and manager refuse to even talk about even a partial refund. ... I am taking a legal complaint and what ever else I can They made my cake completely wrong with the wrong flavor and filling...it was totally embarrassing. When I took a cake knife and cut the cake because i told all girl's mother that it was a brazilian chocolate cake and everyone must like that. But was horrible and mush and taste disgusting has some piece of chocolate inside that make so hard to cut and whem i did it the pieces brake. No one ate...
Read moreResponding to the owner: thank you for taking your time to check my review. I gave 3 stars not because of the food nor the pastries, which are great. I went there two weeks ago and the place was crowded, the staff was wearing face masks however most the customers were not. I am not an overly paranoid person about Covid nor about the social distancing, but I am concerned enough to not go places where people don't care about doing these things during a pandemic. No one in the staff bothered to ask people to use a face covering even when you have signs in your...
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