United China Restaurant — Restaurant in City of Watertown

I feel bad but I have to say something. Not only about the service but the food. The general TSO’s chicken was inedible as was the egg roll that I ordered. I’m not sure why you would put fish sauce with a chicken recipe but I just needed to let you know, it was sadly the worst Chinese food I’ve ever eaten, and I had to place it in the trash. The place was dirty and the lady taking orders was beyond rude and not friendly and really I should have walked out after that. However sometimes the “small, dingy” places are normally the best! This was not the case. The service was about the same as the food, not good at all. I hope this helps you consider some changes, like being friendly and serviceable, cleaning your establishment and possibly changing some of your cooking styles. I love Chinese food, so again I am sorry but perhaps this will assist you in looking outside the box for your customers. Best...

Okay. I'm not going to lie. I used to HATE this place. I got the food here twice and had a terrible experience both times until just recently, we were craving Chinese. I decided on the sesame shrimp to try something new. Mind blown. I was wrong about you guys. I've had you a handful of times since, all delivery. The only issue is the past few times you've delivered, the soy sauce at the bottom of the bage exploded from the weight of the food on top of it. Besdies that, which isnt a big deal to me truthfully, you have truly redeemed yourself and are above the Lucky Kitchen in Clayton...

I had not been here in 2 years due to covid. They used to be the best in town....not any more. The egg rolls were nasty. They tasted like they were left out and spoiled. The fried rice was grossly overcooked and flavorless. The General Tso's was in huge chunks all clumped together and very little flavor. It tasted more like hoisin sauce...no sweetness and terrible flavor. After a few attempts to eat, we threw it out. This restaurant has never disappointed...