Bagel Land — Restaurant in City of Yonkers

As a customer of this place since I’ve been going to middle school at Emerson, 9 Plus years ago I would go here every day when the Mexicans /Italian owners owned it. I WILL NO LONGER BE GOING HERE due to JOE POOR Customer service, Especially towards the BLACK COMMUNITY!!! I order the same thing everyday!! But somehow they find a way to mess up my simple order purposely . I’ve also experienced many times were at Joe allows his buddies to cut in front of young African-Americans, like the The students that attend the school up the block , Several times especially ME !!, when I and other have been standing there already but Joe insist to serve them first. Being that I’m in my nursing uniform (at least have a sense of urgency) and I also been going here for years (at least have some type of kinship) Joe knows my occupation and knows I don’t have Tim to wait for a simple bagel to be remade. , PLUS I CALL AHEAD TO PICKUP ON TIME , but my order of a everything bagel with cream cheese if somehow messed up!!!! When I ask him to remake it it takes him at least 15 minutes to make it. Then by the time I get back it may be way too much cream cheese (like a block of cheese ) or wait a little (sprouted thin like butter). Today I call and Joe expresses through body language and sounds of annoyance, disturbing irritation and tediousness, as if he doesn’t want anything to do with a simple order. In that case hiring better staff that will actually listen to customer’s request of what they eat and like on things they PAY FOR Or just quit if you...

This place has horrible customer service. I went there and waited on line to place my order with the counter guy. Another worker answered the phone took an order and proceeded to make it without even acknowledging the line that was in the store. When I was next on line a lady walked in went straight to the front and placed an order without acknowledging the line behind her and neither did the counter guy. I guess because i didnt speak the native language i was overlooked. It sucks when you try to support small local businesses and they don't have proper customer service. I will never...

Recently visited Bagel Land and had a satisfying breakfast experience. I ordered a plain bagel with lox and a cup of coffee, which was prepared quickly by the friendly staff. The coffee was hot and delicious, just the way I like it! The bagel was fresh, but a bit smaller than I expected. However, the generous portion of lox made up for it. Plus, the prices were very reasonable! Overall, I'd recommend Bagel Land for a quick and tasty...