Subway — Restaurant in City of Yonkers

Unsanitary Glove Use

I stopped by this Subway and was shocked at how careless the food handling was. The employee started making my sandwich while wearing gloves, which is expected. But then she walked away, used the shared touchscreen register (the one everyone touches), and came back ready to keep making my food with the same gloves on.

I politely said, “Hey, I get sick easily—can you please change your gloves?” which I feel is a basic, reasonable request. Instead of just doing it, she gave me this irritated look like I was asking for something outrageous. But that’s not an “extra”—it’s literally food safety 101. You shouldn’t be touching dirty surfaces and then going back to making someone’s sandwich without changing gloves.

If I hadn’t spoken up, she would’ve kept going. That’s not okay. Cleanliness and respect for customers’ health should be...

Crystal is a true leader and customer experience ChAMPION! Ordering online was challenge. I was ordering for 14 people.. I called the location for help. The man that answered offered me his bosses cell number as my order was to BIG to take during the “lunch rush” hour . I was placed on hold and Crystal joined the call. She offered solutions, looked for ways to help and most importantly was able to complete my order with a smile. The team of people working when I arrived were all very nice and asked Crystal how they can help with the large order. I was very satisfied with the service and treatment at the Subway. I should also note. Great service os the standard as during wait i observed the employees help and accommodate clients request with a smile. Thank you Crystal!!! You did...

Worse experience ever. The employees all but one are the laziest and rudest people I've ever had to deal with. I worked in this community for 20 yrs and never experienced this from this location I know the owners and most of the employees but the new staff is literally hides on the back and ignores the line of customers. Nov 19 10.00a.m who ever is on the clock is not doing there job and is a poor representation of...