Clairmont Diner — Restaurant in City of Yonkers

I placed an uber eats order which the store accepted. Waited over an hour with no updates, no calls, no information, before calling the restaurant to to see what the status was. When on the phone with the store the male was very disrespectful, would not help us, would not cancel the order, or allow us to speak to the manager. He stated that they had just decided we were too far away (13min drive, 4 miles total). Apparently they have an unstated/unspecified rule that they will only deliver within a 2 mile radius but have their uber settings open for more. And when you’re outside that range they don’t decline the order, cancel it, make it and offer pick up instead, they just take your money and tell you to dispute with uber. Who also won’t give full refunds because the store accepted the order already.

Do not order from them… don’t support a business that is fraudulently accepting orders they never intend...

If I could give this place -5 stars, I would. My kids and I got sick from their bacon egg and cheese sandwiches. I wasn't able to call the same day it happened, so I called the very next morning. The manager was rude and suggested it must've been something we ate the night before because stomach illness takes time to occurr; clearly she's a doctor just moonlighting as a diner manager. The sandwiches were absolutely disgusting. They had a vinegar and garlic taste to them. We will never be using this establishment again unless we want an excuse from work or school. Poor and distasteful customer service! Shame on you! Their 4+ star reviews must be from employees, the managers themselves or friends of people that work there. Not all these good reviews can be trusted. Don't eat here unless you want to get sick and be treated like it's your own fault.... the only fault of mine was spending my money on their...

My family and I have been coming to the Clairmont Diner religiously for years and have never been disappointed. A huge selection of restaurant-quality food at very reasonable prices will have you coming back time and time again. The Clairmont is family owned, and it truly shows in the courtesy and friendliness of the staff and management. The waitstaff are always on their toes, ensuring that guests have everything they may require or just to say a friendly word to one of the regulars(many of the same faces have been seen eating here like clockwork for as long as 20 years). It's obvious why the Clairmont was voted Best Diner. They are very clean, use fresh ingredients, and employ an energetic and friendly staff. To anyone looking for a great place to eat where one can feel welcome and at home, choose the Clairmont! You won't be...