First Wok — Restaurant in City of Yonkers

I ordered from them several times a week because my life is very busy as I am a therapist and have multiple responsibilities as a mother and a wife. Today, I guess they were busy because it’s the day before Thanksgiving. I ordered fries and a pork chop and repeated the order three times. The woman on the phone was sharp and yelled at us.

When my order arrived, they did not bring the French fries. I called back to ask about them, and she claimed that I didn’t order fries, even though I’m 100% sure I did. Then she said, “Well, they’re gonna be three dollars; you get nothing for free,” and hung up the phone. That was very disrespectful. No one was trying to get free food; I order from them several times a week and tip the delivery driver every time.

For her to tell me there’s no free food was very disrespectful because I’m not a bum and I’m not begging for anything free—I just wanted my French fries! Additionally, she hung up on me prematurely while I was ordering the fries and pork chop, forcing me to call back. This happens all the time; she yells and hangs up before making sure we understand our order. When I called back to tell her that her behavior was disrespectful, she said she didn’t care. It’s incredibly frustrating, especially since we support their business with our money, yet they show no...

Ordered delivery. It was fast, the food was very hot, and the portions were generous!. I love that we could call the restaurant and get delivery direct from them. We're new to the area and were pleasantly surprised. This is the Chinese takeout from my childhood. Cantonese/American with fresh delicious ingredients. Many classic choices were tempting, such as Lake Tung Ting Shrimp, but ordering for the first time, we stayed with the more traditional simple dishes which are great markers for a place's overall quality. The dumplings and dim sum are likely made nearby but they were delicious and had that homemade texture, and pan fried meant that, not deep fried. Egg foo young and Sweet and Sour were crispy and juicy in just the right way. I deducted one point for no scallions in the fried rice, or anywhere; and, no hot mustard. I'll still order but next time I'll have my own...

I guess tonight is the last time I call this Chinese restaurant. I don’t order often but when I do I tell them not to ring the intercom because my toddlers are sleeping. But the delivery guy always forgets and rings it, if you have kids and they go to bed by eight you know what happens if the are awaken by a loud buzzer. So tonight I wanted to order and the guy who will get a piece of my Dominican mouth when I see him, told me he will not take my order if I don’t give him apartment number I told him what happen and he said them come down. I can’t leave my kids alone they are sleeping, then the A$$ said then no order for you and hang the phone on me. I really don’t know what is so hard for them to cross the street, call me, take the elevator and receive my $3 tip I always gave. No wonder they have so bad ratings...