New China House — Restaurant in City of Yonkers

This is the most terrible service I ever had in my life . I ask about me being overcharged and the driver told me that’s not my problem you can not make me wait to you figure it out that’s you and the man who took the orders problem then he caught even more of a attitude and took my food when I called the restaurant to tell them they hung up on me I hate ordering from Chinese restaurants already because they are the most rude ppl I have ever seen in general they do not like minorities which is funny because they get the most service from us. I have never had a pleasant experience ordering from Chinese I did so today because I was desperate at work and didn’t get to bring lunch but never again we need to stop supporting these nasty ppl they don’t even eat the food...

Although the food is good the delivery man is very disrespectful and rude. The last one we ordered from them delivery man was asked for a receipt which we find out he charged more for what was quoted over the phone, but we still gave a tip. We ordered again and asked for a receipt, this time he yells at us cause he refused to provide a receipt, walked away with our food and when calling the restaurant they said I'll personally deliver the food back to you. So I get yelled at and disrespected, want to deliver cold food but you won't offer an apology or at least have the proper Custer service, yeah I don't think so. Shame you think it's ok to lose customers because...

Extremely subpar service. I ordered three dishes: Garlic Sauce Chicken, Pepper Steak Beef, and Sesame Chicken, I walk home, and try to feed the family and the garlic used in the garlic sauce chicken was burnt. It tasted like I ate a mouth full of cigarette ash. I called to alert the business, and the lady from the front desk basically called me a liar. She is not the cook, she did not package the food, how would she know that. I told her "Look lady I'm not looking for a refund, I just wanted to tell you that the food was burnt, and I can't eat it." She replies with, "Oh, then I'm sorry." Absolutely ruined my appetite, I will never...