I have been ordering from this place for years but they DO NOT show any appreciation to their local customers. Twice; I had given my order and watched my food SIT there while dozens of customers ordered their food and got it before me. Door dash and grub hub orders are priority for Mr. Azam, and he forgets food orders all the time. The Spanish worker who has been working for years is a blessing and an angel, the Aunty who works beside the uncle is also great and shows a lot of respect. The cook, sees me every time and smiles. He works so hard and honestly the owner Mr. Azam has failed me again with just lack of customer appreciation and acknowledgment. I wish I didn’t have to wait 45 minutes right in front of him , on two separate occasions. Thank you everyone else who was working for apologizing on his behalf but it’s just sad to see a business owner who can’t exhibit characteristics of a good noteworthy business.
If you are looking for an actual good Halal Food spot with exceptional food check out Halal Munchies in LIC. They are coming to Westchester soon. Just wait on it. Until then, Yonkers Halal you have lost the business of me, my entire family and all my relatives. Maybe I’ll try again another time, but for...
Read moreI put in a GrubHub order at 1:45 for 3PM pickup. It was canceled at 2:30 with no phone call. I called the store in inquire about the cancellation and they were not sure. They needed to call the manager.
The manager was home and not at work. Apparently the manager receives the grubhub orders AT HOME and calls the store to give them to them. A horribly inefficient system. Why are the employees not able to directly receive orders at their location? The employee was unable to get a hold of the manager and said they were on their way in to work. I put my order in over the phone and went to pick it up.
When I arrived I was informed the manager was "still in bed" and nobody knew what happened. They said they probably weren't paying attention and canceled it or never acknowledged it.
So this is how they conduct business apparently. Managers are at home, sleeping, when they should be running their business and the poor employees are left to try to clean up after them. The only reason I'm giving them 3 stars is because the employees were kind and helpful.
The management, who I never had the pleasure of speaking with, is an...
Read moreI’m giving two stars because I didn’t eat there to sit down nor did I pick it up, I used Uber eats.
I got two orders of hot wings with fries. One it looked aight. The hot wings I thought was gonna be good. Till I bit into it and it was just oily with no taste. Then in the other box it was just slimy undercooked. Then the fries boyyyyyy they was hard as hell and stale in the other box is was soggy. Like o.0 ?? How ? But I sucked it up cause it’s late and I’m hungry. So and let me not forget I ordered a pizza roll and it was so overcooked I could barely bite into it and when I did there was no flavor just...
Read more