Starbucks Coffee Company — Restaurant in Clarkston

I’m a huge fan of Starbucks for their consistency and desire to deliver great customer service. This location, however, was a total disappointment! Just a basic cup of drip coffee with extra oatmilk was a huge inconvenience for them. They overfilled the cup so it was basically lava, then added a drop of oatmilk. When I asked if they could empty some out to add more creamer, I was told they couldn’t do that. When I dumped some out myself then asked for extra creamer on the side, she brought out basically a thimble sized amount. When I asked for an additional thimble to make the lava drinkable, she refused and told me she could just cancel the order. I highly recommend more training for their drive thru. In the meantime, I’ll revert back to the trusted...

I recently had a disappointing experience at this Starbucks. I ordered a medium chai and a large blonde latte with brown sugar cold foam on the side. We were charged $1.32 for the foam, but received only about 2 oz, which barely added any flavor to the drink.

When I politely asked for a little more foam to better enjoy the taste I’d paid for, the cashier, Maddie, refused, saying we’d have to pay again for additional foam. I explained that we could hardly taste it as it was, but the response was still “no.”

For a $15 purchase, I was hoping for a more enjoyable experience and a bit more flexibility with such a small and reasonable request. This experience left me feeling that customer satisfaction wasn’t a...

I am a loyal customer to Clarkston Starbucks, I go there at least 6 days out of the week. This morning after work I ordered my usual, Venti or Grande Chestnut Praline Latte(hot), along with Double smoked bacon egg and cheese sandwich. Shortly after ordering I realized I left my Debt card at home! Once I got to the window I immediately let the lady know and apologized. She was so polite and even told me to hang on for just a second. When she came back they let me have my drink! I am very thankful and super happy they allowed me to have the drink at least :) thank...