Boston Stoker Coffee Co. — Restaurant in Clayton

Out of the past six times I’ve been there, ordering a white chocolate Milky Way almond milk with no whip seems to be an issue! Four of the six times I have had to hand my drink back to the window and reiterate to them I ordered “white” chocolate. That being said, today, June 11, 2022 approximately 3:40 PM I order the same drink on ice as usual, plus one hot of the same thing. I tell the girl at the window (Sierra) to please make sure it is white chocolate because so many times already I have had to hand it back to them due to a lack of attention to detail. At this point she has the audacity to tell me she knows how to do her job and so does her workers! Well if that was the case Sierra, why have I just chalked it up to a mistake, handed it back and waited patiently for the right beverage to be made AGAIN. Now I don’t typically complain but after today’s interaction I feel as though it is absolutely necessary. Not only is it necessary but maybe corporate can take a look at the cameras which my hope is they also have the entire interaction in sound because at the pick up window once she handed me my beverages I told her it was rude of her to say that and that I was only trying to emphasize the fact that I wanted white chocolate so many times in the past, also without complaining and yet they have still messed my order up. At which point she said my comment was rude slammed the window shut and walked away… OK, if it wasn’t for the fact that Boston Stoker has the best coffee around I would never be back. If it wasn’t for the fact that my wife, myself as well as my kids and many of my fellow UPS employees purchase a lot of coffee from the store but more importantly I simply hope corporate sees this and deals with the issue immediately. In no way shape or form was there any sort of Customer Service kept in mind by Sierra during this interaction. In no way shape or form that I get out of line and just emphasizing what I wanted in order to get my order right the first time! Sierra if you can’t deal with a simple request from a customer who has been done wrong so many times in the past but your location and you specifically then maybe it’s time you find a different job and/or a line of work. Customer is paying six dollars a cup of coffee should be treated with respect and gratitude. A little Customer service goes a long way, your attitude does...

I live right down the street so this would be the most convenient place for me to get coffee yet every time I do, I disappoint myself. Decided to give them another try… they are advertising their strawberry shortcake latte on the menu. I got it a few weeks ago and it was absolutely delicious to where I thought to myself, Why don’t I come here more?? go back the second time delicious as well, since than I have gone back 4 maybe even five times and every single time it has been disappointing. They don’t even put the strawberry stuff in it these last couple times which is what the whole drink is based on .. sometimes they say we’re out of it after they hand it to me and sometimes they don’t even tell me they’re out of it and just hand me a drink that looks nothing like what’s on the menu. Today was the last straw. It tasted absolutely horrible to where I pulled over and threw it in the trash, they used to have signs all over their windows, begging for tips essentially tips appreciated please tip, thank your barista tip tip tip tip. I found that to be really pathetic. They at least took those down. What exactly do they want a tip for? Car after car pulled out of the line in front of me this morning aggravated that it’s taking 15 minutes to make one drink. They don’t even do their job right..here’s a tip. learn how to...

Boston Stoker Coffee Roasters is a charter member of the Specialty Coffee Association of America and has a strong reputation in the specialty coffee world for roasting good coffee. This is a review of this location and the folks at their roastery.

This is the first coffee shop I have been to that has a humidor in it! The employee that showed me around the roastery told me that Boston Stoker got started in coffee when they started serving coffee to keep people in the store to smoke more cigars. The baristas were super friendly, cool, down to earth, and served up a good cup of joe. I think I'm stating the obvious, but this location has many of the qualities you'd find in an excellent specialty coffee shop. It's the humidor and the history of Boston Stoker that makes them stand out among the competitors in the area.

Boston Stoker show me such wonderful hospitality in touring their roastery that my heart was knit to their business. The guide tailored the tour to my interests and knowledge, got to know me as a person, and topped it off with a pour over of stellar cup of coffee the team had been enjoying and a bunch of free stickers!

Thanks...