On May 1, My Wife and I made our daily stop at Starbucks and we know each is different. We have ordered from this location multiple times. But this day was TOTALLY DIFFERENT We Ordered 2 Speciality Drinks Quad Expresso All Ice Double Blended and etc the 2nd drink the Brown Sugar Oatmilk Expresso double shaken and a grilled cheese double toasted The Drive Up Female Barista Unprofessional Rude She started by yelling over her colleague “You need to start your order over again”. She went on to put what she wanted onto the screen thru the drive thru as I had to correct her she continued entering how she thought or better yet how she wanted to make the drink. We had to advise her that we didn’t asked for Foam and didn’t ask for extra ice, though she insisted. At one point we proceeded to the window. She scanned my wife’s Starbucks app for payment and brought the 1st disaster drink to the drive up window. I immediately said my drink isn’t right she walked away. She then brought my wife’s drink to the window and I told my wife to check if the sticker had extra foam when she never asked for ANY FOAM The Brown Sugar drink was a DISASTER . The Barista left the window open as we waited for the grill cheese. As we are waiting I’m trying to get their staff attention to advise them that our drinks are Wrong. All staff continued walking pass clowning around with NO CUSTOMERS TO SERVE INSIDE. I Blew the horn twice and they continued to ignore the drive thru window. Upon bringing the Grilled Cheese Sandwich of which was not cooked still cold and barely toasted FOOD POISON, the Barista was advised that our drinks was Wrong and she doesn’t say anything about correcting in fact she stated “THATS HOW THEY COME THATS WHAT HAPPENS WHEN MADE” I am Not REMAKING YOUR DRINKS AND SLAMS THE SLIDING DRIVE THRU WINDOW NASTY UNPROFESSIONAL AND DISRESPECTFUL. I advise my wife I would call corporate and drove around to the front to enter the store. As I approach the empty store the Barista who Slammed the Drive Up Window stood nearby the drive up doing nothing and I requested to speak with the onboard Manager. Young man by the name of SPENCE said I Am The MANAGER. I advise him that we was just at the Drive Up and our experience of the drinks not being correct. I told him I blew the horn twice to get their attention henceforth when I sat in the car saying EXCUSE ME EXCUSE ME TRYING TO GET HIS ATTENTION HE WALKED PASS MULTIPLE TIMES IGNORING HE THEN YELLS AT ME “THAT I WAS RUDE TO BLOW THE HORN”, my response I Was Trying to Get ANYONE’S ATTENTION. He SPENCE said “YOU RUDE JUST RUDE YELLING AT ME I NEVER SAID ANYTHING ABOUT MY DRINK…..As HE IS TELLING ME IT WAS RUDE TO BLOW MY HORN TWICE I ADVISED HIM I WILL CALL CORPORATE AS HE IS UNPROFESSIONAL DISRESPECTFUL LACK CUSTOMER SERVICE 101 SKILLS. I take both drinks and walk away back out the door advising him I AM CALLING CORPORATE HIS EXACT WORDS GO AHEAD I DONT CARE CALL THEM. If SPENCE IS THIS STORES MANAGER ALL I CAN SAY IS WOW UNFORTUNATE A Senior Regular Customer said 2 weeks ago this location SUCKS AND NEVER SERVES COFFEE CUP FULL UNPROFESSIONAL He has NO CUSTOMER SERVICE SKILLS AT ALL NONCHALANT I DONT CARE ATTITUDE Coworker SLAMMED Drive Up Window Refuse to make their error of DRINKS AND FOOD over Unfortunately a call to Regional Manager I AM LOOKING FORWARD TO WHAT REGIONAL MANAGER HAS TO SAY ABOUT THIS MATTER 5/1/2024 @ 1:11pm I Am Awaiting For CALL BACK I HAVE NEVER EVER HAD A BRISTA TO REFUSE TO MAKE THEIR MISTAKE CORRECTION FORCING ME TO TAKE AS IS AND NO SOLUTION THEY BOTH...
Read moreI recently visited a Starbucks for a notary appointment with a loan signing customer. My experience was not only productive but also quite enjoyable, making Starbucks an ideal spot for such meetings.
Starbucks’ environment as a middle and neutral ground is perfect for professional meetings like notary appointments. The atmosphere is conducive to both business and casual interactions, offering a comfortable setting for discussions and transactions.
While waiting for my client, I indulged in a cappuccino and a bacon/egg sandwich. The cappuccino was expertly made, with the right balance of coffee and milk foam, while the bacon/egg sandwich was delicious, providing a satisfying and quick meal option.
One of the standout features of Starbucks is their free Wi-Fi, which is incredibly convenient for work-related tasks. It allows for last-minute document reviews or any online requirements that might arise during such appointments.
The ambiance at Starbucks deserves a special mention. The atmosphere is nice, typically featuring a blend of modern and comfortable decor that creates a relaxed yet upbeat environment. This kind of setting is especially appreciated when you’re there for both work and a bite to eat.
The staff at Starbucks added to the positive experience. They were upbeat, friendly, and efficient, contributing to a pleasant visit. It’s always a bonus when the staff makes you feel welcome and attends to your needs with a positive attitude.
In conclusion, Starbucks proved to be an excellent choice for conducting a notary appointment. The combination of good food, a comfortable setting, free Wi-Fi, and friendly service makes it a great spot for both professional meetings and casual dining. I would certainly recommend it for anyone looking for a convenient and pleasant location for...
Read moreBeautiful new store with a fantastic staff who do everything correctly Clean as a hospital inside and out This management and staff take pride in their jobs and it shows Nitro is out of this world along with whatever dark roast they are brewing Sandwiches are good and prepared correctly and quickly If I could only figure out how to use the phone app my life would be perfect Highly recommended Top 15 ways to know if you drink too much coffee…
You ski uphill.
You just completed another sweater and you don't know how to knit.
You sleep with your eyes open.
Your eyes stay open when you sneeze.
You chew on other people’s fingernails.
You can jump-start your car without cables.
You name your kid Nescafe.
Instant coffee takes too long.
You can jump to the moon.
You don't tan, you roast.
You help your dog chase its tail.
You believe that the coffee bean is a vegetable.
Your dog’s name is Starbucks.
You can’t remember the last time you blinked.
You answer the door before...
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