Jack Spratt's Pizza — Restaurant in Cleveland

This was my first time trying Jack Spratt’s since coming to Cleveland. Delivery time was actually faster than expected. The driver was great. Super friendly guy. For THAT, I’ll give them a generous 3 stars. I really wanted to like this small neighborhood place. We try to spend our money here in the community where we live, so I don’t write this review happily. The food was below average at best. We’ll call it a struggling 2 ⭐️‘s. For $35, I expected at least an average pie along with 6 wings & an order of fried mushrooms. The pizza crust was thick, doughy & underbaked. The toppings were sparse, the onions were chopped into large chunks & were still raw. The bacon was nonexistent & the pepperoni was overly salty. The sauce & cheese were the saving graces on this pizza. The “dry rub” wings were breaded frozen wings which were fried then sprinkled with a Cajun seasoning. Although they weren’t dry rub wings, they had a pretty decent flavor. The fried mushrooms were cold, soggy and filled with grease. It was obvious the oil was not hot enough before they dropped them into the fryer. Also, there were no dipping sauces provided for either the wings or the mushrooms. Maybe our experience was so poor because we ordered 30 minutes before closing. Regardless, we’ll pass on Jack Spratt’s & drive somewhere to get a quality pizza worth that $35 price...

I worked near by the restaurant and decided to order for the first time. Chose potato skins and wings however both were horrible. Sorry to say but the spicy garlic sauce was great however the wings were soft, barely crispy liked baked and not fried, should be noted on the menu if that’s the case. The potato skins, which I was the whole reason I chose the restaurant, were over done potatoes with bacon and cheese thrown on top. Didn’t help that sour cream was warm and melted from being in the bag with the warm items, which the clerk stated to me once I returned to hopefully get more and purchase a drink that wasn’t cold. This is a FYI to anyone else just...

Worst experience I ever had waited 2 hours for a pizza. Never showed up. Driver call for further direction which explicate directions was give. Never hear from him again. Call Pizza shop a a hour and a half later and the lady informed me that the pizza was not coming and I was refunded. She then said she will not come back and have a nice day. I asked her to resend out the pizza and she refused. I will never buy from these people for my college functions. EVER!! Enclosing----Rascal House has no issues finding the College but Spratt's does. Poor customer satisfaction skill. Stay I guess small mom and Pops shops is not the answer I guess. ...