Mr. Hero — Restaurant in Cleveland

We were staying at a hotel near Cleveland Clinic and saw that there was a Mr.Hero on 2125 E. 79th St. Cleveland, Oh 44103. We rarely get to eat at a Mr.Hero so we jumped at the chance. We are so glad we did. We stopped in about 7pm on Sunday 1/17/21, right after the Cleveland Browns lost their football playoff game. This group of ppl didn’t let the loss by the home team ruin their day. All 3 of them were extremely outgoing, friendly and helpful. When I told them why we were here, they put extra napkins and ketchup packets in the bag so we would have plenty at our hotel. The young lady even gave us 2 little dipping cups for our ketchup. I will be visiting the hospital up here again and I will definitely be visiting this Mr.Hero because of these 3 great ppl. Thanks for making my tough day, a whole lot better. You guys are...

I wish I could give them 5 stars bc the service definitely was, my waffle fries were SWIMMING in the cheese sauce and I asked for the ranch on the side, but it was on it. Then, my sandwich was almost cold and half of it fell out of the wrapper onto the floor, so I only got to eat half of it. My husband liked his sandwich, but his was just lukewarm and it wasn't swimming in the mayo, but there was too much on it. It was also a bummer that there's nowhere to sit inside, so we had to eat in our car. I'm thinking that my sandwich may not have fallen apart had I been able to eat inside. I'm not sure if...

I came to get a hot Italiano and I have to say it's the worst sandwich I ever had from a Mr hero. I normally would never come here but the one down the street was only accepting cash. The cheese wasn't even melting, seemed like a different kinda cheese. Hardly any meat and They meat was fried a little to hard for my liking too. Lettece was all welted. I've never gotten a nasty Italiano before until today. I didn't even eat it all, I just picked at it. Not sure what was going on today but I'll never get nothing from this...