Ninja City Kitchen & Bar

Disgusting practices rude behavior and tbh looks unauthentic anyways

Me and my brother stopped by a while back, I felt really uncomfortable and conflicted leaving this review but was told by a staff member to be honest about my experience. So here it is, We came in super excited to try the menu and the staff sat us at the bar. Mind you this was a very slow night maybe 3 or 4 customers in the restaurant. Bar tender tended to her friends neglected us for about 20 mins along with the rest of staff. we looked around trying to wave any other staff, I raised my hand, waved, even said hey, hello. Nothing for 40 min we sat there confused. They intentionally ignored us!

The staff saw us we made eye contact countless times but the ladies seemed to want to pretend to be busy but we're full pelt deep in conversations gossiping and would just roll their eyes away at us. She chatted to her friends took her bills and continued to not even walk over to us. Mind you we are sitting at the bar.

We were so conffuessed I began asking my brother did we do something to offend anyone, am I being paranoid or are they legit forgetting us.

I've worked in the service industry to pay my way in school, there was no excuse for this lack of respect. It's disgusting, I almost felt like reporting this. We walked over from the bar I felt so embarrassed to bring my brother here after we saw the menu online to not be served. Now wait for this...

We told them we were gonna go...The lack of contempt, basic morals or empathy we were given was.. " have a good one guys" snarky or just plain oblivious to guests. They knew what they were doing. Condescending & rude.

I kindly told the servers we've been waiting beyond a reasonable time, there care for customers is I guess there if you fit the profile of the kind of customers they want to serve. There have been remarks about gentrification going on and judgemental types of patrons that go into the restaurant at the time this going on we found out. You'll know what I mean. And it's sad to think people aren't racist, judgemental or prejudice.

They didn't make an effort to ask is everything Ok? Why were we leaving. Or I'm sorry can we take your order they wanted us OUT.. The only lady I could say made sense if she was busy was one who looked pregnant but all others must hate to serve certain men I guess. If you're not a hipster type or are a certain minority is how we felt.

We were confussed extremely offended but almost found the whole ordeal quite amusing tbh. A member of staff enlightened us about the sentiment of the workers there and told us they have been caught getting complaints. And the host seemed nice but also oblivious.

My personal recommendation come here if you fit the vibe of the staff what ever that's ment to be and I hope you never have to be treated the way we were.

We will never return or bring group's of people here after this. Honestly I'm not even too sure menu is even worth the effort we made. Well just go townhall or somewhere where at least the staff welcome you and try to take your order almost every few mins while they are actually jam packed.

I hope the owner gets on this, as a business owner it's a terrible way to slowly ruin your profits and reputation.

P.s please don't discriminate guests

Plot twist I just looked up other reviews and people have said the same thing. Is it because of the gentrification going on in the neighborhood or do staff not like people of color I'm not sure.