The Sacred Vortex Teahouse and Kombuchery — Restaurant in Cleveland

I would like to share my 2 year experience of being a patron of Sacred Vortex Teahouse that recently expanded and moved to a new location. My humble opinion based on 2 year ongoing patronage history, not 1 time visit, so you be the judge.

I read some reviews on Google thread that had very little substance and where grown adults acted like they were victims, or expected bussiness to operate "in their way". When it did not, they lashed out in a public space.

As a small bussiness owner myself I have a flow and structure of my small bussiness, and customers pay for my services prior to visiting my establishment. Needless to say, in a Teahouse space, it is a reasonable expectation for a patron old or new to get a menu and to make a purchase.

I suppose owner can charge hefty co-hatch "$300-$500" work space memberships for ones who want to hang out. Their mere presence on a floor plan does not pay the bills.

Sacred Vortex is one of the frendliest, well put together, alcohol free establishments I know in the Greater Cleveland area. It provides comfort, variety, friendliness and flexible hours to its patrons. It is designed for anybody to enjoy a beverage coupled with a good book, a conversation with a friend, a karaoke night, a band night, maybe not all at once, but you get what I am saying. If there perceived limitations of the place "no study places or enough tables to study to fit all tastes" - last time I checked, it is not a co-hatch or a library to fit that specific niche. It is a perk, and there places where you can use laptop. Two Service Animals that are there in my opinion are so friendly that while I understand that some people would be afraid of dogs in general, a simple communication with the owner would resolve the matter, SAs are very well trained. After all, what can Jack Russell do to you? Lick you to death? Health code violation...Get a life, seriously. I love that Sacred Vortex culture is diverse and all ages appropriate. You can bring a stroller, or you can visit it with your 84 year old mom. There no obscene or drunk faces, and it has alot more comfortable sitting than standard wooden Starbucks chairs offer. Diversity in patronage in general implies different habits, backgrounds and manners. There so many couches, where "if you are bothered by a neighboring body - move, you are not a tree"; alternatively, communicate and see if a person sitting next to you can work with your preferences (adjust volume on their cell phone). There no mind readers, communicate your needs. Teahouse is not a JCPenny or a mall. It is not designed to window-shop and leave. Afterall, in general friends and family houses can provide "free hang out place"...even than they have pay your mortgage on time to the landlord or bank. In my experience, an option to hang out or work for hours in establishment, where the least expensive drink is $5.40 seems like a bargain to me personally. After witnessing a sense of entitelment among people, who come in and expect to walk into other person's bussiness and do whatever seems to work for them makes no sense. But who said that Common Sense is on a rise these days? Moreover, owner allows people to bring their own food. I do not know any coffee shop or eatery in the area that does that. You can order delivery or bring your own. I witnessed in 2 years on several occasions groups of high school age kids or irresponsible adults, basically refusing to buy anything. I even witnessed some who refused to pay for product. A concept that they were not at their house and could not just "hang out at somebody else's place for free" was apparently very new for them. If you read reviews, please read through the nonsense. Service industry is a hard niche. Dealing with peoples unresolved emotional data, while they use Google Review posts to spew venom and to retaliate, because they were called out on their nonsense is a Thing these days.

This is a truly amazing place, but it may not be a choice for everybody and it is Ok. At the end of the day, pick...

I have never experienced such arrogance from a small business owner. I am a repeat customer, yet we weren’t even there for ten minutes before he decided to yell at my friends and me. Before you can even decide what you want to order, he creates a false narrative you aren’t paying, comes up to young girls aggressively, and reacts with full anger. That is not hospitality, that is insecurity on full display.

This behavior is completely provocative and unacceptable. If you go to a coffee shop to meet with friends and one friend simply gets a water, that does not justify the owner kicking that friend out. A normal, professional business owner would welcome the group and be patient while everyone decides what they’d like. Instead, this small business decides to treat you unwelcoming and makes sure they lose repeat customers.

There is no reciprocated respect. Obviously this man does not welcome people, no matter how many times they’ve supported his small business. Instead of showing gratitude to his customers, he treats them aggressively and unprofessionally. It is pathetic, inappropriate, and completely unnecessary.

If you want to be spoken down to and treated like an inconvenience, this is the place for you. If not, take your business somewhere else where the owners are actually welcoming, kind, and appreciative. This man belongs in the crybaby business, not...

Sacred Vortex is a hidden gem -- a kava bar with an incredibly welcoming atmosphere. From the moment you walk in, you're greeted by genuinely friendly staff and patrons who make you feel like part of the family. Their kava, kombucha and botanical selections are excellent, providing the perfect natural buzz for whatever mood you're in. The vibe here is perfectly chill - ideal for unwinding after a long day or spending quality time with friends.

What really sets this place apart is the strong sense of community and support. Everyone is so open and welcoming (expect plenty of hugs!), and there's a genuine spirit of encouragement that makes it a perfect place for personal growth. Whether you're going through changes or just looking to connect, you'll find people who lift you up and celebrate your journey.

The music selection always hits just right, and whether you're a kava enthusiast or new to the scene, you'll feel right at home here. It's become my go-to spot to relax and connect with like-minded people. The laid-back atmosphere, positive energy, and quality drinks make it impossible not to feel good here. This is more than just a kava bar - it's a gathering place for good vibes, great company, and genuine personal...