West Park Nutrition — Restaurant in Cleveland

I was excited that a smoothie bar opened in the neighborhood, as I used to live on Clifton and enjoyed going to Liquid Planet after my workouts, and I missed that. So I trekked up here after a Saturday morning run. The place had a very strange vibe as soon as I walked in, and I was offered a shake and tea in a flavor of my choice. I don't recall which flavor I picked, but instead of putting fruit, vegetables, yogurt etc. - items I expected to see in a smoothie into the blender, it was just powder that came out of a Herbalife container.

I had heard of Herbalife before and was vaguely familiar with the fact that it is an MLM at the time, but didn't know the details. I drank the offerings (which tasted like chemicals), thanked the people there, and, after they told me they were going to host Friday night runs from the location (although the guy didn't know how many miles were in a 10k), I left. I told my fiance the place was weird and he shouldn't go there, because he had mentioned to me that he was thinking about it.

Later I did some research about Herbalife clubs and learned that it's not a smoothie "store" but that it is a fitness "club" where they offer a daily membership for a certain price and then you get the items. This explains why they don't advertise as a restaurant or retail establishment but provide workouts to people. (I won't go into it any more here, but readers can do their own research and come to their own conclusions).

If you're interested in hanging around a place that offers yoga and game night, along with blended powder, then this is a place for you. But if you're looking for a smoothie with fresh, natural ingredients, don't go here.

Also...there are 58 five star reviews on Facebook, but if you look closely most of them are other...

First time I came here I was confused on what to order, the guy that works here was nice and helped me pick out a weekly special, a few days later I went back for the same drink, it was a different person working- I asked for the same drink, she said they don’t make it anymore so I picked something else. Again I was confused, she asked me what all I wanted in it- I had no idea what she was talking about, I told her I was confused, she acted as I was speaking a different language or something. She acted confused explaining what to add, but then acted as if I was an idiot for not knowing… so I just said yes give me whatever she said, I go back a few days later and it’s a different person working again, I ask for help ordering a drink, she was friendly and helped me pick something out. I go back again the next day and it’s ANOTHER different employee. The interaction was very awkward and acted like there was a rush to order and there was no time for questions, there was no one else in there so I ordered the drink from the day before and it was not made the same as before.I go in yesterday, another different employee- with more patience and made my drink perfect, I go in today and finally see a previous employee, I ordered the same drink as the last few times I came in, was not made the same, seems like the drinks are never consistent with the way they are made, idk if each person just makes them different or what but I’m about over it. Also they yell across the place like we’re in a bar asking questions about what you want in your drink and it’s very awkward especially with other customers in there. I’m not sure if we’re supposed to order at the register or the table… it’s different every time I...

As a customer for years, I would expect the people who run this business to create an atmosphere that doesn't feel hostile. While purchasing my beverage today, two other customers proceeded to conversate and then yell at each other about insecurities ( one man sitting at the bar, one woman at a table, I think she was friends with the woman working) and after I told them that they are sitting right across from each other, they don't have to yell, while I'm ordering the person helping me does nothing to calm the situation down. These two people then decide to turn their conversation towards me and ask me why I had to even say anything as if it's socially acceptable to yell at people in a business while they're other people there. This worker just lets the people continue to harass me while I leave. Overall I was rudefully harassed and attacked for just trying to maintain a peaceful situation. Too bad. Don't waste your time here they don't...